Store Manager - West Hartford, CT

Goodyear; West Hartford (CT); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Medical

Prescription

Dental

Vision

401(k)

Life insurance

Disability

Tuition assistance

Sick and vacation time

Tire discounts

Medical plans

Certification reimbursement

Paid vacations

Job summary

Goodyear in West Hartford, CT is seeking a Store Manager to lead operations in one of our Auto Service centers, delivering outstanding service while building strong guest relationships.

The role involves scheduling associates, managing appointments, and driving profitability. You will coach and direct store staff to achieve store performance goals and ensure compliance with company standards.

Qualifications

• Minimum 1 year of retail management experience.
• Valid driver's license.
• Must be at least 18 years of age.

Responsibilities

• Help drive, track, and reach sales and profitability goals through guest and employee interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction.
• Advocate for employees with respect to training and development.
• Partner on recruiting, interviewing, hiring, and onboarding, including compensation philosophy.
• Ensure compliance with workforce labor requirements and Goodyear Retail requirements.
• Articulate all warranties, promotions, and advertisements.
• Use tools to make recommendations to guests based on manufacturing guidelines.
• Maintain a clean and safe work and guest area.

Skills

Retail management

Leadership

Customer service

Scheduling

Job description

Salary

The pay range for this position is $80,000 - $95,000/Annually; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location.

Benefits

• medical
• prescription
• dental
• vision
• 401(k)
• life insurance
• disability
• tuition assistance
• sick and vacation time
• tire discounts
• medical plans
• 401(k)
• certification reimbursement
• paid vacations

General Description

As a Store Manager, you will gain hands‑on experience in one of Goodyear's Auto Service center, by making meaningful connections while delivering outstanding service.

Also, you will be responsible for managing the store effectively by scheduling associates, appointments and being involved in tracking and reaching profitability goals. The Store Manager leads, coaches and directs store associates to ensure optimal store performance.

Responsibilities

• Help drive, track, and reach sales and profitability goals through guest and employee interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction
• Advocate for employees with respect to training and development
• Responsible for partnering on recruiting, interviewing, hiring, and onboarding, including compensation philosophy
• Ensure compliance with workforce labor requirements and Goodyear Retail requirements
• Able to articulate all warranties, promotions, and advertisements
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications

• Minimum 1 year of previous retail management experience
• Valid driver's license
• Must be at least 18 years of age

Preferred Qualifications

• Previous automotive sales or service experience
• Automotive Shop management experience or military equivalent experience

Position Criteria

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
• Commitment to following established safety policies and procedures

Other Information

No relocation is being offered for this position

Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Service Manager, Store Manager, General Manager, Retail Service Manager, Operations Manager, Service Center Manager, Shop Foreman, Service Center Supervisor