Store Manager - Waterford Lakes

Joe & the Juice / United States; Orlando (FL); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Employee discounts

Medical, dental, and vision insurance

401(k)

Paid time off

Job summary

Joe & the Juice in Orlando, FL is seeking a Store Manager to oversee daily operations, drive sales, and lead a high-energy team. You will ensure guest experiences meet brand standards, manage costs, and uphold safety and hygiene across the store.

You'll recruit, coach, and develop teammates, schedule shifts, and optimize processes to deliver strong EBITDA and KPI results while maintaining a vibrant, culture-driven environment that reflects our Moneyball career path and people-first ethos.

Qualifications

• Minimum 3 years of leadership experience in a retail, hospitality, or service-driven environment.
• Proven track record of delivering operational and financial results.
• Strong interpersonal and communication skills.
• Passion for people leadership and development.

Responsibilities

• Lead, inspire, and develop team members in alignment with company virtues and operational principles.
• Oversee recruitment, onboarding, and talent pipeline to meet operational needs.
• Drive guest loyalty and maintain high-quality guest experiences.
• Ensure compliance with brand standards, safety, and hygiene requirements.
• Plan shifts, optimize workflows, and manage store budget to meet targets.

Skills

Leadership

Team development

Communication

Customer service

Financial acumen

Job description

JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills.

We believe in four simple virtues that shape everything we do:

• Inclusion
• Growth

For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do.

From your first day, you’ll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!).

If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles.

ABOUT JOE & THE JUICE

Our vision is to become the first truly global people‑centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on ourcompanyvirtues and operational excellence within our four company focus areas:Ensuring Operational Requirements are upheld,a high degree of Employee Engagement, leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance.

Our unique company culture is the backbone of our company’s success, which relies on our employees to adhere to and promote our company virtues: Positive Attitude , Inclusion , Social Ties , and Growth.

JOB SUMMARY

As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market‑specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high‑quality products.

Your overall success in this position depends on the degree to which youare able tolead, develop, and retain a highly engaged team, where all operational conceptual in‑store requirements are followedin order todeliver best-in-class guestexperiencesturning regular customers into beloved returning guests.Ultimatelyyou are accountablefor meetingthe cost budget, reaching the store’s sales targets, and EBITDA through existing and new company initiatives.

KEY RESPONSIBILITIES

Virtue‑Based Leadership

• Lead, inspire, and develop team members in alignment with company virtues and operational principles
• Act as a role model of company values and foster a positive, high-performance culture
• Ensure clear communication of expectations and accountability across the team

Recruitment & Talent Development

• Own the recruitmentinterviewing, hiring, pre‑boarding, and onboarding of team members
• Ensureoptimalteam positioning to meet operational needs
• Build andmaintaina strong future talent pipeline

Employee Engagement & Development

• Develop and motivate team members through structured development plans and continuous feedback
• Facilitate in-store training sessions and regular team meetings
• Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores

Guest Experience

• Champion a guest‑first mindset across all store operations
• Build strong relationships within the local community in alignment with brand behavior principles
• Drive guest loyalty and satisfaction through consistent service excellence

Operational Excellence & Compliance

• Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards
• Ensure compliance with brand standards and local regulatory requirements
• Uphold the highest operational ratings and performance standards

Shift Planning & Workforce Management

• Developoptimalshift plans considering seasonality, local events, and store traffic patterns
• Ensure efficient workflows aligned with company standards and budget
• Ensure working hourscompliant with contractual obligations, union agreements, and local labor laws

Stock & Inventory Management

• Take full ownership of inventory management, including stock counting and ordering
• Optimizeinventory levels to minimize waste and meet defined monthly waste targets

Performance & Financial Management

• Drive sales growth and overall store performance
• OptimizestoreEBITDA and achieve defined KPI target
• Monitor financial performance and implement corrective actions where necessary

Qualifications

• Minimum 3 years of leadership experience in a comparable retail, hospitality, or service‑driven environment, with a proventrack recordof delivering operational and financial results
• Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement
• Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture
• Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential

THE JUICE – Overview of your benefits andperks

• Experienceourbrandfirsthandwithexclusivediscounts and special offersavailableonlytoemployees
• Access competitive medical, dental, and vision insurance plans designed to support your overall well‑being
• Invest in your future with our 401(k) program
• Recharge and reset with paid vacation, sick leave, and holidays so you can bring your best self to work
• Grow your career with structured leadership training, educational support, and development programs designed to help you reach your full potential
• Compensation- Starting at $75,000 plus bonus

Joe & the Juiceisproud to be an equal opportunity employer.We’recommitted to building a team thatrepresentsa variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background.

JOE & THE JUICE is a healthy fast‑casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade‑off between taste and health.

We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations.

We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C‑suite, VPs, and directors, have started behind the bar. We continue to evolve our people‑centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C‑suite, VPs, and directors, have started behind the bar. We continue to evolve our people‑centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.