Store Manager

Joe & the Juice / United States; Redwood City (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) program

Health insurance

Discounts on products

Paid vacation and holidays

Career development programs

Starting at $90,000 plus bonuses

Job summary

JOE & THE JUICE in Redwood City is seeking a Store Manager to lead daily store operations, uphold brand standards, and drive sales and EBITDA through a high‑performing team. You will recruit, train, and develop teammates, schedule shifts, and ensure guest experiences meet our standards while building community relationships and managing inventory.

This role rewards leadership with growth through our Moneyball career path and a culture where energy, music, and guest delight are part of everyday

Qualifications

• Minimum 3 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to lead and develop teams and drive performance and engagement.
• Strong interpersonal and communication skills; ability to coach and mentor.

Responsibilities

• Lead, inspire, and develop team members in alignment with company virtues and operating principles.
• Own recruitment, interviewing, onboarding, and team positioning to meet operational needs.
• Develop and motivate team through structured development plans and regular meetings.
• Champion a guest‑first mindset and build strong relationships with the local community.
• Maintain a safe, hygienic store environment and ensure compliance with standards.
• Develop optimal shift plans and manage labor in line with budget and seasonality.
• Take ownership of inventory management and optimize stock levels.
• Drive store sales and EBITDA, monitor KPIs, and implement corrective actions.

Skills

Leadership

Team development

Guest experience

Communication

Store operations

Job description

JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills.

We believe in four simple virtues that shape everything we do:

• Inclusion
• Growth

For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do.

From your first day, you’ll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!).

If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles.

ABOUT JOE & THE JUICE

Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: EnsuringOperational Requirementsare upheld, a high degree ofEmployee Engagement, leading to delivering greatGuest Experiences,and hereby ensuring a strongFinancial Performance.

Our unique company culture is the backbone of our company’s success, which relies on our employees to adhere to and promote our company virtues:Positive Attitude,Inclusion,Social Ties,andGrowth.

JOB SUMMARY

As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products.

Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store’s sales targets, and EBITDA through existing and new company initiatives.

KEY RESPONSIBILITIES

Virtue-Based Leadership

• Lead, inspire, and develop team members in alignment with company virtues and operational principles
• Act as a role model of company values and foster a positive, high-performance culture
• Ensure clear communication of expectations and accountability across the team

Recruitment & Talent Development

• Own the recruitment interviewing, hiring, pre-boarding, and onboarding of team members
• Ensureoptimalteam positioning to meet operational needs
• Build andmaintaina strong future talent pipeline

Employee Engagement & Development

• Develop and motivate team members through structured development plans and continuous feedback
• Facilitate in-store training sessions and regular team meetings
• Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores

Guest Experience

• Champion a guest-first mindset across all store operations
• Build strong relationships within the local community in alignment with brand behavior principles
• Drive guest loyalty and satisfaction through consistent service excellence

Operational Excellence & Compliance

• Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards
• Ensure compliance with brand standards and local regulatory requirements
• Uphold the highest operational ratings and performance standards

Shift Planning & Workforce Management

• Developoptimalshift plans considering seasonality, local events, and store traffic patterns
• Ensure efficient workflows aligned with company standards and budget
• Ensure working hourscomply withcontractual obligations, union agreements, and local labor laws

Stock & Inventory Management

• Take full ownership of inventory management, including stock counting and ordering
• Optimizeinventory levels to minimize waste and meet defined monthly waste targets

Performance & Financial Management

• Drive sales growth and overall store performance
• OptimizestoreEBITDA and achieve defined KPI target
• Monitor financial performance and implement corrective actions where necessary

Qualifications

• Minimum 3 years of leadership experience in a comparable retail, hospitality, or service-driven environment, with a proven track record of delivering operational and financial results
• Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement
• Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture
• Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential

THE JUICE – Overview of your benefits and perks

• Experience our brand firsthand with exclusive discounts and special offers available only to employees
• Access competitive medical, dental, and vision insurance plans designed to support your overall well-being
• Invest in your future with our 401(k) program
• Recharge and reset with paid vacation, sick leave, and holidays so you can bring your best self to work
• Grow your career with structured leadership training, educational support, and development programs designed to help you reach your full potential
• Compensation- Starting at $90,000 plus bonuses

Joe & the Juice is proud to be an equal opportunity employer. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background.

JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health.

We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations.

We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.