Store Manager (Wake County)

Carlie C's IGA, Inc.; Raleigh (NC); On-site; USD 55,000 - 70,000; Full time

Job summary

Carlie C's IGA, a well-established grocery retail chain, is seeking a Store Manager for their Raleigh location. The successful candidate will take charge of daily operations, manage a dedicated team, and ensure that high standards of customer service are maintained while contributing to community engagement. This full-time role offers competitive compensation aligned with experience and performance.

Qualifications

• Proven successful experience as a retail manager is required.
• Strong organizational, customer management, and interpersonal skills.
• Ability to lead a team and solve technical problems.

Responsibilities

• Overseeing daily operations, managing staff, and ensuring compliance with policies.
• Monitoring inventory levels and financial performance, developing marketing strategies.
• Handling customer inquiries and complaints professionally.

Skills

Customer management skills

Strong organizational skills

Good communication and interpersonal skills

Ability to lead and direct others

Problem-solving skills

Education

Proven successful experience as a retail manager

Job description

2 days ago Be among the first 25 applicants

Primary Objective

Store Managers are responsible for overseeing the daily operations of a store. Must ensure the store operates efficiently, provide high-quality customer service, and manage staff. Maintain solid communication with the management team, all associates in the store and throughout the organization. They are also involved in strategic planning and marketing efforts. Be a partner in the community we serve.

Store Manager

Primary Objective

Store Managers are responsible for overseeing the daily operations of a store. Must ensure the store operates efficiently, provide high-quality customer service, and manage staff. Maintain solid communication with the management team, all associates in the store and throughout the organization. They are also involved in strategic planning and marketing efforts. Be a partner in the community we serve.

Primary Duties And Responsibilities

• Overseeing and coordinating the daily operations of the grocery store
• Managing and leading a team of staff and providing them with training and development opportunities
• Monitoring inventory levels and ordering stock as required
• Implementing and maintaining store policies and procedures
• Ensuring the store complies with health and safety regulations
• Dealing with customer inquiries and complaints in a professional manner
• Setting targets and goals for the store and staff, and implementing measures to achieve them
• Developing marketing strategies to attract new customers and retain existing ones
• Coordinating with vendors and suppliers
• Monitoring store's financial performance and finding ways to increase profitability
• Ensuring the store layout is customer-friendly and products are easily accessible
• Develop business strategies to raise our customers' pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customer satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc.
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Manage stock levels and make key decisions about stock control
• Implement and oversee security procedures to minimize theft and other losses
• Monitor inventory levels and order new items as needed
  
  

Qualifications

• Proven successful experience as a retail manager
• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills
• Good communication and interpersonal skills
• Ability to use technical information to solve problems
• Ability to lead and direct others
• Ability and willingness to learn multiple tasks and technical requirements
  
  

Physical Requirements

• Ability to use computers and other communication systems required to perform job functions
• Ability to use handheld computers for orders, mark downs, scan outs, and inventory
• Stand 100% of the time, frequently walking short distances
• Ability to push or pull up to 2000 pounds using a pallet jack or float
• Perform repetitive hand and arm motions
• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion
• Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners
• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
• Meet established volume activity standards for the position
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
• Have sufficient visual ability to check invoices, dates, and other written documents
  
  

Required

Preferred

Job Industries

• Other

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Food and Beverage Retail

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