Store Manager - Unassigned

Family Farm & Home; Whitehall (MI); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a dynamic and family-oriented company as a Store Manager - Unassigned, where your leadership and problem-solving skills will shine. This role is pivotal in fostering a motivated team and delivering exceptional customer service. You'll be responsible for all aspects of store operations, from managing inventory to achieving financial goals. With a commitment to community and customer satisfaction, this position offers a unique opportunity to grow within a rapidly expanding organization. If you're ready to take on challenges in a fast-paced environment and make a significant impact, this is the perfect role for you.

Qualifications

• Strong leadership and problem-solving skills are essential for success.
• Ability to manage with limited supervision and handle multiple tasks.

Responsibilities

• Promote a sales culture with a focus on customer service.
• Manage team performance and maintain store operations.
• Ensure compliance with legal requirements and company policies.

Skills

Leadership

Problem-solving

Customer Service

Communication

Organizational Skills

Time Management

Data Interpretation

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Point of Sale Systems

Inventory Management Software

Job description

3165 Holton Whitehall Rd, Whitehall, MI 49461, USA

Job Description

Posted Tuesday, May 28, 2024 at 4:00 AM | Expired Saturday, June 29, 2024 at 3:59 AM

Family Farm and Home is a family owned and operated company based out of Michigan. Our first stores opened their doors in April 2002. Currently we operate 71 retail locations in Michigan, Indiana, Ohio, Maryland, and Pennsylvania. We cater to our customers' needs by supplying a wide variety of products in departments such as tools, hardware, automotive, pet, work and casual clothing, footwear, farm supplies, horse and livestock feed, bird food, lawn and garden, and alternative heating.

Here at Family Farm and Home, our outstanding team members are dedicated to providing incredible product values and exceptional customer service to all customers. Because of this commitment, Family Farm and Home has experienced rapid growth on all levels. Our continued growth in the future is limitless due to our devoted staff and constantly growing group of loyal customers. Are YOU ready to join the FFH Family?

The primary responsibility of a Family Farm and Home Store Manager - Unassigned is to learn the company’s culture by consistently supporting and strengthening the basic philosophies of the company. They must have strong leadership skills with the ability to motivate and supervise team members. The Store Manager - Unassigned will learn merchandising, shrink control, and operational aspects of the store. A successful Store Manager - Unassigned will be knowledgeable of the local market, customer base, seasonal opportunities, competitors, and other specifics of the local market that may influence the business. A Store Manager - Unassigned is a role model, a leader, problem-solver, and strategic thinker, who is required to manage her/his time to achieve budgeted goals.

Store Manager - Unassigned will be responsible for learning how to properly operate a store within 6 months to 12 months. They must then be willing and able to relocate.

Essential Duties and Responsibilities

1. Promote Family Farm and Home mission statement and family values.
2. Promote an aggressive sales culture with an intense focus on superior customer service.
3. Responsible for maintaining a highly motivated team by hiring, coaching, counseling, disciplining, and firing team members; planning, monitoring, and evaluating job results.
4. Maintain professionalism and positive store morale.
5. Responsible for execution and performance of all store job responsibilities through key associates and/or own actions.
6. Complete store operational requirements by scheduling and assigning team members; following up on work results.
7. Provide feedback to the office, i.e., buyers, district managers, and all other company officials.
8. Full profit and loss accountability for individual store locations.
9. Achieve financial objectives by assisting in the preparation of an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
10. Identify current and future customer requirements by establishing rapport with potential and actual customers.
11. Establish relationships and support local community groups consistent with company values.
12. Ensure availability of merchandise and services by approving contracts; maintaining inventories.
13. Responsible for managing and protecting all inventory and company assets in accordance with company policy against theft and damage.
14. Verify merchandise is received, stored, and merchandised in all departments according to established operational and safety procedures.
15. Protect employees and customers and maintain the stability and reputation of the store by complying with legal requirements and providing a safe and clean store environment.
16. Help determine marketing strategy changes by reviewing operating and financial statements and departmental sales records.
17. Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.
18. Maintain consistent operations by initiating, coordinating, and enforcing operational and personnel policies and procedures.
19. All other duties as assigned by supervisor or company official.

Manager Trainee Requirements

A successful Store Manager - Unassigned must demonstrate excellent leadership and problem-solving skills. They will be able to manage with limited supervision. Store Manager - Unassigned needs to have good oral/written communication skills in order to effectively interact with customers, vendors, and other associates. It is necessary they be comfortable in the hiring and firing of team members. A successful Store Manager - Unassigned needs to understand aggressive customer service and be team-oriented. They will have good management and organizational skills. Additionally, it is necessary they understand and interpret data presented in statistical or numerical form and be able to use it effectively in assessing and coordinating the merchandise and operational aspects of the store operations. They need to be detail-oriented and able to handle multiple tasks in a fast-paced environment. Store Manager - Unassigned must be able to stand for extended periods of time. They are required to be able to move and handle boxes of merchandise and fixtures throughout the store. They must be able to climb up and down ladders, reach, bend, twist, kneel, and lift up to 50 lbs. Finally, they will be able to work a flexible schedule including weekends, evenings, and holidays.

At Family Farm and Home, it is our mission to build a family dedicated to providing exceptional service, products, and prices, focused on fulfilling the lifestyle needs of our customers who aspire to live, work, and grow like we do.