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Responsibilities
- Learn Walgreens’ operations to lead full store operations across front-end and pharmacy. Complete the accelerated development track to Store Manager as outlined in the learning plan.
- Under the Store Manager's guidance, oversee store operations, including front-end and pharmacy.
- Support store operations by shadowing or assisting the Store Manager during the learning journey.
Training & Personal Development
- Complete a rigorous, accelerated program including all certifications needed for the Store Manager role.
- Participate in classroom, online, and on-the-job training, including rotations in other stores.
- Follow individual development plans, participate in reviews, and demonstrate proficiency in learning topics.
- Engage in self-development, monitor performance, and learn about retail, pharmacy, and management best practices.
- Learn and implement SOPs, and gain knowledge of all relevant systems and software.
- Obtain pharmacy technician registration/licensure as required by state law and pursue PTCB certification if applicable.
Customer Experience
- Engage customers and patients, resolve complaints, and model customer service best practices.
- Monitor and improve customer service, coach team members, and analyze feedback to enhance service metrics.
Operations
- Gain experience supervising store operations, including opening/closing, merchandising, and delegating tasks.
- Support asset protection, monitor loss prevention systems, and ensure price accuracy.
- Analyze inventory trends, supervise inventory management, and ensure compliance with SOPs.
- Ensure compliance with laws regarding sale of regulated products, and maintain a safe environment.
Business Performance Management
- Learn to analyze financial and performance data, develop improvement plans, and identify sales opportunities.
- Review asset protection data and develop strategies to reduce loss.
Qualifications
- Bachelor’s degree with 3 years retail management experience or High School Diploma/GED with 5 years retail management experience.
- Fluent in English (except in Puerto Rico).
- Willing to work flexible hours and accept store transfers or assignments.
- PTCB Certification required.
This role is full-time, with a salary range of $23.08 to $43.07 per hour, depending on various factors. The position remains open until filled. For benefits, visit jobs.walgreens.com/benefits.