Store Manager - Tribeca

Jenni Kayne; New York (NY); On-site; USD 80,000 - 90,000; Full time

Job summary

Jenni Kayne, a California-based lifestyle brand, is seeking a Store Manager in our New York area to lead a flagship team and deliver exceptional customer experiences. You will drive sales, mentor staff, manage scheduling and payroll, and coordinate in-shop events to boost attendance and revenue.

Strong leadership, retail operations knowledge, and excellent communication are a must. Experience with POS and inventory systems, as well as training and development of employees, is required.

Qualifications

• 3+ years of retail store management experience.
• Understanding of retail operations, visual merchandising, and business development.
• Experience executing small-scale events and community engagement.
• Willingness to work weekends and holidays.
• Strong written and verbal communication skills.
• Entrepreneurial, detail-oriented and well-organized.
• Familiarity with POS and Inventory systems; MS Word and Excel.

Responsibilities

• Lead store team to deliver compelling customer experiences and maintain a positive employee culture.
• Achieve sales performance at or above plan through excellent service and community initiatives.
• Ensure staff communicate the Jenni Kayne brand, promoting Rewards and social channels.
• Be accountable for business areas and execute company directives to drive sales results.
• Maintain immaculate store operations and inventory accuracy.

Skills

Store management

Retail sales

Leadership

Customer service

Event planning

Training

Coaching

Communication

Scheduling

Tools

POS systems

Inventory management

MS Word

MS Excel

Job description

Jenni Kayne is a California-based lifestyle brand that aims to empower an elevated approach to everyday living. Whether it’s our edited style ethos or coveted interiors sensibility, we work hard to create a world that's inviting and intentional. From our stores across the country to our operations and corporate teams, we believe in the power of a workplace that’s built on diversity and inclusion—where the varied voices and viewpoints of our community pave the way.

As the Jenni Kayne Store Manager, your primary responsibilities include the following:

• Serve as leadership figure for the store, setting the tone for compelling and consistent customer experience and positive employee culture
• Achieve successful store sales performance at or above sales plan expectations through maintaining excellent customer service standards, being forward thinking with business building initiatives, and developing relationships and partnerships within the community
• Ensure store team is effectively communicating the Jenni Kayne brand to customers, demonstrating knowledge of both fashion and home components of the brand and encouraging customers to engage with us through Jenni Kayne Rewards and our social media outlets
• Be accountable to all areas of the business, communicating feedback in a productive manner and executing all company directives to drive sales results
• Maintain exceptional operational standards, namely immaculate attention to detail and inventory accuracy
• Partner with Senior Managers to coordinate in-shop events that drive attendance and sales revenue
• Evaluate and develop store associate’s through performance management and provide regular and clear feedback. Recognize strengths and coach opportunities
• Anticipate hiring needs and ensure recruitment of best profiles for store; manage all scheduling, time off and payroll for the store
• Provide thorough training of team members and ensure seamless on boarding process for new associates
• Be a mentor to your team and peers. Strive to cultivate and maintain strong relationships with all Jenni Kayne employees

Qualifications and Requirements:

• Minimum of 3 years of experience in retail store management
• Proven understanding of all facets of retail, including business development, visual merchandising and store operations
• Experience executing small scale events and engaging a community around a local business
• Willingness and availability to work during peak business periods - weekends, holidays, etc.
• Demonstrate strong written and verbal communication skills
• Entrepreneurial thinker, detail oriented, organized with a can-do attitude
• Knowledge and experience with POS and Inventory Management systems, Microsoft Word and Excel
• Comfortable training, providing feedback and developing employees
• Must be able to lift and move heavy objects (20 pounds or more) from time to time as required

This job description is not all inclusive. In addition, Kayne LLC dba Jenni Kayne reserves the right to amend this job description at any time. Kayne LLC is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

The annual base salary range for this position is $80,000 - $90,000. The base salary is determined by experience, education, skills, and location.

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