Store Manager Tri Cities

Take 5 Kingsport-Center St; Kingsport (TN); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical coverage with employer contrib

Paid time off

Dental coverage

Vision coverage

Disability coverage

Life coverage

Paid training with travel

Oil changes & employee discounts

Advancement opportunities

Job summary

WSM Ventures, LLC is hiring to lead a Take 5 Oil Change location in Kingsport. This is a floor-based leadership role directing a six-to-ten person team, driving performance on cars per day, average ticket, and customer satisfaction.

The position includes a starting salary of $55,000 plus performance bonus, comprehensive benefits, paid training, and opportunities to advance into multi-unit leadership. No automotive background required, training provided.

Qualifications

• Experience leading teams in customer-facing settings.
• Management experience preferred in service environments.
• Willingness to learn the technical side; no automotive background required.

Responsibilities

• Lead a team of six to ten, including recruiting, training, scheduling, and retention.
• Own location performance: cars per day, average ticket, and customer satisfaction scores.
• Manage labor, inventory, and daily cash handling.
• Ensure a consistent, high-quality customer experience on every transaction.
• Uphold safety, quality, and brand standards without exception.

Skills

People leadership

Recruiting & training

Operations management

Customer service focus

Job description

Lead a business, not just a shift.

If you have advanced as far as your current management role allows in a restaurant, retail, or service environment, this is an opportunity to run a location where your compensation reflects how well you operate it.

WSM Ventures is a Take 5 Oil Change franchisee operating across Georgia, South Carolina, North Carolina, and Tennessee. Take 5 provides a stay-in-your-car oil change experience in which customers remain in their vehicle throughout the service. The operating tempo and the people-management demands will be familiar to anyone who has led a team in a high-volume restaurant or retail setting.

We provide the technical training.

We hire for leadership capability, judgment, and standards. The automotive knowledge is taught — including a paid training program in Charlotte, at company expense and on full salary.

Responsibilities

• Lead a team of six to ten, including recruiting, training, scheduling, and retention
• Own location performance: cars per day, average ticket, and customer satisfaction scores
• Manage labor, inventory, and daily cash handling
• Ensure a consistent, high-quality customer experience on every transaction
• Uphold safety, quality, and brand standards without exception

Compensation and Benefits

• $55,000 starting salary plus monthly bonus based on location performance
• Medical coverage with a substantial employer contribution toward premiums
• Paid time off
• Dental, vision, disability, and life coverage available
• Paid training, including travel expenses
• Complimentary oil changes and employee discounts
• Advancement opportunities into multi-unit leadership

Requirements

Qualifications

• Demonstrated ability to lead and develop people in a customer-facing environment
• Management experience preferred — restaurant, retail, hospitality, or any setting with accountability for team performance and results
• Willingness to learn the technical side of the business; no automotive background required
• Comfort operating against measurable performance targets
• Valid driver's license, reliable transportation, and at least 18 years of age

Work Environment

This is an active, floor-based leadership role. The position involves standing and walking for extended periods, bending, twisting, and reaching, entering and exiting a shallow service pit positioned beneath vehicles, and lifting up to fifty pounds. Work is performed in a shop environment subject to seasonal heat and cold.

Store Hours at shop are Monday - Friday 7 AM to 8 PM, Saturday, 8 AM to 6 PM, and Sunday 9 AM to 5 PM

WSM Ventures, LLC is a franchisee with Take 5 Oil Change. Position will be for a specific shop with a separate company entity. WSM Ventures is an equal opportunity employer. The duties and responsibilities listed in this job description are not exhaustive and may be subject to change as business needs evolve. Employment is contingent upon successful completion of a background check and eligibility to work in the United States.