Store Manager Trainee - Raleigh Market

Lidl US; Raleigh (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Employee discount

Medical coverage

Paid time off

401(k) plan

Life insurance

Well-being program

Referral bonuses

Performance-based pay

Job summary

Lidl US in Raleigh, NC is seeking a Store Manager to lead a team of 15–60 associates and drive store performance while delivering the Lidl customer experience.

You will recruit, train, and develop staff, manage daily operations including cash handling and inventory, and ensure a safe, productive work environment in line with company policies.

This role requires hands-on leadership, a track record of meeting targets, and the ability to lift up to 50 pounds in a fast-paced retail setting.

Qualifications

• Requires 1–2 years of management experience with a bachelor’s degree OR 3–5 years of management experience.
• Proven ability to lead and develop a team in a fast-paced environment.
• Excellent customer service and conflict-resolution skills.
• Willingness to perform physical store tasks daily (stocking, cleaning, ringing).
• Ability to lift and move up to 50 pounds.

Responsibilities

• Manage store performance and the well-being of the team (15–60 employees).
• Provide outstanding customer service and serve as main customer contact.
• Monitor and drive KPI performance and continuous improvement.
• Recruit, train, and develop staff.
• Lead cash handling, working stock, cleaning, and other essential store tasks.
• Maintain a safe, compliant work environment per policies.

Skills

Team leadership

Customer service

De-escalation

Operations support

Physical stamina

Education

Bachelor's degree

Job description

Summary

Store Managers fulfill an important role within our business by developing, supporting, and holding their store team accountable as they provide our customers with the shopping experience that Lidl is famed for in 30 countries. Our most successful Store Managers take ownership of their store’s performance as if it were their own business, willing to put in the physical work required to get the job done. They exhibit a proactive leadership style, meeting both operational and personnel-related challenges head-on. They can pivot smoothly between tasks and projects and multi-task efficiently. They have an eye for potential, evaluating training needs accurately and prioritizing employee development. Most of all, they are passionate about our core business – providing our customers with high-quality, low-price, and hassle-free shopping.

What You’ll Do

• Manage the performance and well-being of the store and all its team members, totaling between 15 and 60 employees, based on store volume
• Ensure and provide excellent customer service throughout the store and be the lead point of contact for all customer needs
• Monitor and drive continuous improvement of store Key Performance Indicators (KPIs)
• Recruit, train, and develop your team
• Provide hands-on support for any and all operational tasks, including cash management, working stock, cleaning, and other essential store functions
• Ensure a safe, positive, and productive working environment for all store employees based on company and legal policies and procedures

What You’ll Need

• Must be 21 years of age or older
• 1-2 years of management experience and a bachelor’s degree OR 3-5 years of management experience
• Determination to complete every to-do list on time, hit your store targets, and maximize productivity
• Experience in leading and developing a team in a fast-paced environment
• Excellent customer service skills, including the patience and ability to de-escalate tense situations
• Willingness to participate in the physical operations of the store, including stocking, cleaning, and ringing, on a daily basis
• Ability to lift, move, carry, or slide product over 50 pounds
• Ability to reach above head to heights greater than 10 inches
• Ability to obtain and maintain ServSafe certification
• Ability to obtain and maintain state-specific store alcohol licensing as needed

What You’ll Receive

At Lidl, we know that in order for our people to do their best, they must be at their best. That’s why as a company, we offer one of the most generous benefits packages in the industry.

All our Lidl employees are eligible to receive the following benefits:

• 10% employee-only discount on purchases made at Lidl stores
• Medical & Prescription | Dental | Vision coverage
• Paid Holiday & Paid Time Off (PTO) to use for sickness or vacation
• A dedicated training plan to ensure you are set up for success
• 401k Plan (+ 5% company match)
• Voluntary Term Life & AD&D Insurance
• Total Well-Being Program
• Incentive Programs like Employee Referral bonuses
• Performance-based pay incentives for hitting quarterly goals

In addition to the great benefits above, our Full-Time employees receive these additional benefits: Group Term Life & AD&D Insurance, Short & Long-Term Disability Insurance, Voluntary Critical Illness and/or Accident Insurance, Parental Leave – 100% pay for birth mothers and non-birth parents, Additional Paid Time-Off & Sick Time.

Lidl US views our Corporate Social Responsibility (CSR) through a lens of actions that are Good for the Environment, Good for People, and Good for You.