Assistant Store Manager Trainee - Raleigh Market

Lidl Atlanta; Raleigh (NC); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid holidays

PTO

401k plan

Life insurance

Well-being program

Referral bonuses

Job summary

Lidl in Raleigh, NC is seeking an Assistant Store Manager to support the Store Manager in coaching the team and delivering Lidl’s low-price, high-service shopping experience.

Responsibilities include leading daily operations, customer service leadership, and KPI-driven improvements, while maintaining a safe work environment and developing staff.

Qualifications

• 1-2 years of management experience or a bachelor’s degree.
• Determination to complete to-do lists, hit targets and maximize productivity.
• Experience leading and developing a team in fast-paced environments.
• Excellent customer service skills with de-escalation ability.
• Willingness to participate in physical store operations daily.
• Able to lift and move 50 pounds and reach above heights.

Responsibilities

• Lead and motivate the team to perform at their best daily.
• Provide excellent customer service and be the main contact for customers.
• Monitor and drive improvement of store KPIs.
• Lead projects like weekly promotions and re-merchandising.
• Provide hands-on support for cash, stock, cleaning and other tasks.
• Maintain a safe, positive, productive working environment per policy.

Skills

Team leadership

Customer service

De-escalation

Operational multitasking

Education

Bachelor’s degree

Job description

Summary

Assistant Store Managers fulfill an important role within our business by supporting the Store Manager in developing and coaching their store team as they provide our customers with the shopping experience that Lidl is famed for in over 30 countries. Our most successful Assistant Store Managers take ownership of their store’s performance as if it were their own business, willing to put in the physical work required to get the job done. They exhibit a proactive leadership style, meeting both operational and personnel-related challenges head-on. They can pivot smoothly between tasks and projects and multi-task efficiently. They have an eye for potential, evaluating training needs accurately and prioritizing employee development. Most of all, they are passionate about our core business – providing our customers with high-quality, low-price, and hassle-free shopping.

What You’ll Do

• Work directly with the Store Manager to lead and motivate the team to work to their full potential every day
• Provide excellent customer service throughout the store and be the lead point of contact for all customer needs
• Monitor and drive continuous improvement of store Key Performance Indicators (KPIs)
• Lead essential team projects, such as weekly promotional store sets and routine re-merchandising
• Provide hands-on support for all other operational tasks, including cash management, working stock, cleaning, and other essential store functions
• Ensure a safe, positive, and productive working environment for all store employees based on company and legal policies and procedures

What You’ll Need

• Must be 21 years of age or older
• 1-2 years of management experience OR a bachelor’s degree
• Determination to complete every to-do list on time, hit your store targets, and maximize productivity
• Experience in leading and developing a team in a fast-paced environment
• Excellent customer service skills, including the patience and ability to de-escalate tense situations
• Readiness to participate in the physical operations of the store, including stocking, cleaning, and ringing, on a daily basis
• Ability to lift, move, carry, or slide product over 50 pounds
• Ability to reach above head to heights greater than 10 inches
• The ability to obtain and maintain ServSafe certification

What You’ll Receive

At Lidl, we know that in order for our people to do their best, they must be at their best. That’s why as a company, we offer one of the most generous benefits packages in the industry.

All our Lidl employees are eligible to receive the following benefits:

• Starting pay of $26.00 per hour
• Medical & Prescription | Dental | Vision coverage
• Paid Holiday & Paid Time Off (PTO) to use for sickness or vacation
• A dedicated training plan to ensure you are set up for success
• 401k Plan (+ 5% company match)
• Voluntary Term Life & AD&D Insurance
• Total Well-Being Program
• Incentive Programs like Employee Referral bonuses

In addition to the great benefits above, our Full-Time employees receive these additional benefits: Group Term Life & AD&D Insurance, Short & Long-Term Disability Insurance, Voluntary Critical Illness and/or Accident Insurance, Parental Leave – 100% pay for birth mothers and non-birth parents, Additional Paid Time-Off & Sick Time.

Lidl US views our Corporate Social Responsibility (CSR) through a lens of actions that are Good for the Environment, Good for People, and Good for You.