Store Manager Trainee (Floater/Trainer) SMIT

S&G Stores; Perrysburg (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic individual for a developmental role leading towards Store Manager. This position is crucial for ensuring efficient store operations while maximizing sales and employee productivity. The successful candidate will engage in daily management tasks, employee training, and maintain compliance with laws and company policies. This role offers an exciting opportunity to develop leadership skills and contribute to a customer-focused environment. If you are passionate about retail and ready to take the next step in your career, this position is perfect for you.

Qualifications

• Previous supervisory experience preferred.
• Completion of relevant training programs and certifications.

Responsibilities

• Provides leadership and direction for customer service and store team.
• Ensures compliance with company policies and procedures.
• Promotes a clean and organized store appearance.

Skills

Customer Service Leadership

Communication Skills

Retail Business Management

Problem Resolution

Education

High School Diploma or GED

Job description

Summary: This position is a developmental position toward becoming a Store Manager. The position is based in Perrysburg/north of Bowling Green Ohio and may require regular rotation to surrounding sites. After being initially trained, the successful candidate will fill shifts, do daily management reporting, and some degree of employee training. Over the course of several months, the candidate would be well-versed in operations and training. This position is also eligible for a Bonus (AM level). This role ensures that the store operates efficiently and in compliance with applicable federal, state, and local laws and Company policies; properly manages employees and works closely with the Store Manager to ensure the store maximizes sales and profits while maintaining asset controls.

Responsibilities:

1. Provides customer service leadership and direction for the entire store and team of employees working in the same location.
2. Ensures that employees follow all Company policies.
3. Promotes and maintains a clean and organized store appearance inside and out.
4. Fosters an environment focused on customer service and satisfaction.
5. Promotes staff retention by working to develop leaders, empower employees, and encourage increased employee productivity.
6. Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals.
7. Ensures all merchandising and marketing programs are executed properly, which includes maintaining plan-o-gram integrity and appropriate sign placement.
8. Ensures the store maximizes sales and educates staff on selling initiatives.
9. Monitors store activities to ensure that transactions are taking place in the proper manner.
10. Ensures foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products.
11. Ensures that all necessary store reports and paperwork, including performance appraisals, are completed in a timely fashion.

Experience Requirements:

1. High School Diploma or GED.
2. Previous supervisory experience preferred.
3. Completion of the Assistant Store Manager Training program and other relevant Company-required training programs and certifications.
4. Good understanding of Company systems and technology.
5. Excellent communication skills and the ability to research and resolve issues.
6. Knowledge of retail business management practices.
7. Knowledge of all types of store transactions and related programs.
8. Knowledge of ways to handle customer and employee injuries, incidents, and accidents.

Physical Job Demands:

1. Ability to occasionally lift objects up to 50 pounds.
2. Ability to frequently lift objects up to 10 pounds.
3. Ability to rarely perform repeated climbing and fine hand manipulations.
4. Ability to occasionally perform repeated squatting/kneeling/stooping, twisting, and pushing/pulling.
5. Ability to frequently perform repeated bending and reaching.
6. Ability to continuously perform repeated simple hand grasping.
7. Ability to work in intermittent temperatures for short periods of time, e.g., outside at the pumps and in the cooler.
8. Ability to stand for an entire shift if/as required.

Additional Requirements:

1. Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment, which includes weekends, evenings, and other high activity periods.
2. Has necessary means to conduct area pricing surveys.

Preferred Managerial Attributes:

1. Exhibits strong leadership qualities and a desire to succeed.
2. Serves as a coach to employees by modeling appropriate workplace behavior.
3. Interacts positively with employees by seeking input and providing appropriate feedback.
4. Seeks opportunities for employees to develop skills.
5. Identifies and attracts outgoing, customer-focused individuals to build a customer-driven workforce.
6. Understands, actively demonstrates, and promotes the principles of customer service initiatives.
7. Creates excitement around Company initiatives in order to drive sales goals.
8. Empowers employees to make non-personnel related decisions in the absence of the immediate Manager.
9. Fosters a work environment where good performance is recognized and rewarded.