Store Manager - The Summit Birmingham, Hollister

Abercrombie & Fitch Co.; Birmingham, Northern (AL, KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Paid time off

Volunteer day

Merchandise discount

Medical/dental/vision

Life & disability

Assistance program

Parental & adoption leave

401(k) with match

Training & development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Store Manager in Birmingham to lead store operations, staffing, training, and customer engagement. You will drive sales by coaching teams on product knowledge and brand standards while maintaining a premier shopping experience.

The role emphasizes staffing, inventory, and omni-channel coordination, with a focus on talent development, loss prevention, and brand presentation. Join a globally recognized retailer dedicated to growth and customer satisfaction.

Qualifications

• 2+ years of store management or supervisory experience in customer facing roles.
• Strong communication, leadership and interpersonal skills.
• Proven ability to drive business results in a fast-paced retail environment.
• Strong talent development, assessment and coaching capabilities.
• Excellent attention to detail and multi-tasking ability.
• Self-motivated with initiative and ownership of tasks.
• Knowledge of current fashion trends and customer focus.

Responsibilities

• Oversee salesfloor and stockroom operations with focus on customer service and seamless operations.
• Coach staff on product knowledge and brand awareness to drive sales.
• Ensure visual displays align with Brand and Corporate direction.
• Recruit, hire, and train management and non-management staff.
• Manage staffing, scheduling, and payroll operations.
• Oversee inventory, replenishment, stockroom and OMNI Channel operations.
• Analyze reports to inform decisions and protect store assets.

Skills

Store management

Leadership

Customer service

Staffing

Inventory

Payroll

Brand standards

Interpersonal skills

Job description

Job Description

The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development for management. They are accountable for all store operations, including hours management, Asset Protection, salesfloor and stockroom organization. They uphold company standards and policies, with a focus on store experience by ensuring a high level of customer engagement and adhering to brand presentation standards.

What You’ll Do

Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations. Coach staff to demonstrate product knowledge and brand awareness, to drive sales. Ensure all visual displays adhere to Brand and Corporate direction. Recruit, hire, train management and non-management associates. Conduct staffing and scheduling operations and payroll management. Oversee all inventory, replenishment, stockroom, and OMNI Channel operations. Analyze reporting to inform decision making. Protect store assets, oversee store maintenance. Perform Opening and Closing Routines. Operate Register/Point of Sale systems. Represent the Brand and Exemplify Company Culture and Values.

What it Takes

2+ years of store management experience, or relevant supervisory experience in a customer facing role. Proven ability to drive business results in a fast-paced retail environment. Excellent communication, leadership and interpersonal skills. Strong ability to build relationships and collaborate effectively. Proven results in assessing and developing talent. Strong critical thinking & problem-solving skills. High attention to detail, thoroughness and accuracy while multi-tasking. Self-motivated with ability to take initiative. Maintain a strong customer focus & knowledge of current fashion trends.

What You’ll Get

• QuarterlyIncentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Equal Opportunity

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

Mission

Join us as we team up around the globe and grow to a $5+ billion family of brands-powered by purpose and the belief that we are all leaders.

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Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.