Store Manager - The Summit Birmingham, Hollister

Hollister Co; Birmingham (AL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Paid time off

Merchandise discount

Medical, dental & vision insurance

401(k) with company match

Training and development opportunities

Job summary

Abercrombie & Fitch Co. is seeking a Store Manager to lead a Hollister brand store in a fast-paced retail environment.

You will staff, train, and develop both part-time and full-time team members, while ensuring store operations meet brand standards and provide an exceptional customer experience. You will oversee inventory, scheduling, payroll, and omni-channel activities, coaching teams to deliver outstanding service and driving sales.

Qualifications

• 2+ years of store management experience or supervisory role in a customer-facing environment.
• Proven ability to drive results in a fast-paced retail setting.
• Excellent communication, leadership and interpersonal skills.
• Strong ability to build relationships and collaborate.
• Proven track record in talent development and staffing.

Responsibilities

• Oversee salesfloor and stockroom operations with focus on customer service.
• Coach staff on product knowledge and brand awareness to drive sales.
• Ensure visual displays adhere to Brand and Corporate direction.
• Recruit, hire, and train management and non-management staff.
• Manage staffing, scheduling, and payroll processes.
• Oversee inventory, replenishment, stockroom, and omni-channel operations.
• Analyze reports to inform decision making.
• Protect store assets and oversee maintenance.
• Open and close the store routines.
• Operate POS systems.
• Represent the Brand and embody company culture and values.

Skills

Store management

Staff coaching

Customer service

Leadership

Payroll management

Inventory management

Brand presentation

POS systems

Tools

POS systems

Job description

Job Description

The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development for management. They are accountable for all store operations, including hours management, Asset Protection, salesfloor and stockroom organization. They uphold company standards and policies, with a focus on store experience by ensuring a high level of customer engagement and adhering to brand presentation standards.

What You’ll Do

Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations. Coach staff to demonstrate product knowledge and brand awareness, to drive sales. Ensure all visual displays adhere to Brand and Corporate direction. Recruit, hire, train management and non-management associates. Conduct staffing and scheduling operations and payroll management. Oversee all inventory, replenishment, stockroom, and OMNI Channel operations. Analyze reporting to inform decision making. Protect store assets, oversee store maintenance. Perform Opening and Closing Routines. Operate Register/Point of Sale systems. Represent the Brand and Exemplify Company Culture and Values.

What it Takes

2+ years of store management experience, or relevant supervisory experience in a customer facing role. Proven ability to drive business results in a fast-paced retail environment. Excellent communication, leadership and interpersonal skills. Strong ability to build relationships and collaborate effectively. Proven results in assessing and developing talent. Strong critical thinking & problem-solving skills. High attention to detail, thoroughness and accuracy while multi-tasking. Self-motivated with ability to take initiative. Maintain a strong customer focus & knowledge of current fashion trends.

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.

A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• QuarterlyIncentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development Opportunities for Career Advancement

We believe in promoting from within

A Global Team of People Who’ll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

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ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

Join us as we team up around the globe and grow to a $5+ billion family of brands—powered by purpose and the belief that we are all leaders.

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.