Store Manager, The Colonnade at State College

N23 Premium Brands Opco LLC; State College (Centre County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development

Community partnerships

Job summary

LOFT in State College, PA is seeking a Store Manager to lead customer and associate experiences, drive profitable operations, and uphold visual standards in a busy Colonnade at State College location. You will hire and develop a strong team, foster inclusive environment, manage opening/closing, analyze reports, and partner with community initiatives.

Qualifications include 2+ years in store management or service industry, hospitality mindset, leadership, communication, and proficiency with POS

Qualifications

• 2+ years in store management or service industry (preferred).
• Excellent hospitality and guest engagement mindset.
• Strong people leadership and talent development abilities.
• Effective written and verbal communication skills.
• Tech-savvy with ability to operate POS and retail tools.
• Solid business sense with ability to create action plans.

Responsibilities

• Lead customer and associate experiences to deliver exceptional service.
• Coach and develop store team to achieve goals and standards.
• Use technology to provide seamless omnichannel shopping experience.
• Hire and build an effective store team through training and development.
• Create an inclusive store environment where everyone feels welcome.
• Develop store operations to achieve profitability and payroll efficiency.
• Promote in-store events and philanthropic partnerships.
• Analyze reporting to drive short and long-term retail plans.
• Manage day-to-day operations, including opening and closing.

Skills

Hospitality mindset

People management

Leadership

Communication skills

Technology proficient

POS systems

Strategic planning

Time management

Tools

POS system

Retail software

Job description

About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe. As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.

In this role, you'll have the opportunity to:

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Hire and build an effective store team through training, coaching, and talent development.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Develop a strong operational dynamic within the team to achieve store goals.
• Promote in-store community events and philanthropic partnerships.
• Use tools and reporting to oversee store profitability, effective budgeting, and payroll.
• Analyze reporting to develop short and long-term retail plans.
• Manage the day-to-day operations of the store, including opening and closing.

You'll bring to the role

• 2+ years retail Store Manager or service industry experience (preferred)
• Brings a hospitality mindset when engaging with customers and associates
• Strong people management skills and an ability to develop talent
• Effective leadership, interpersonal, and communication skills
• Technology proficient and ability to operate a point-of-sale system
• Strong business acumen and ability to develop strategies and create action plans to drive results
• Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits

• Medical, dental, and vision insurance
• 401(k) plan
• Paid time off & holidays
• Opportunities for monthly bonuses
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships
• Availability of these benefits is based on employment type, role, and certain eligibility requirements.
• Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location: Store 1649-Colonnade at State-ANN-State College, PA 16803

Position Type: Regular/Full time

Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.