Store Manager - South Coast Plaza

Anine Bing; Costa Mesa (CA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Employee discount

Commission eligibility

Medical, dental, vision coverage

Parental leave

Job summary

ANINE BING is seeking a Store Manager for our South Coast Plaza location in Costa Mesa, overseeing client experience, team development, and store operations. You will lead a high-performing team, manage budgets, and partner with HQ to execute community events and seasonal merchandising directives.

The ideal candidate has 5+ years of luxury retail leadership, excels in client relationships, and drives sales through strategic planning, training, and a premium customer experience.

Qualifications

• 5+ years of leadership experience in luxury retail.
• Exceptional interpersonal and customer service skills.
• Proactive, positive handling of customer concerns.
• Proficient in managing sales goals, budgeting, and retail math.
• Strong coaching and performance management abilities.
• Tech-savvy with Microsoft Office and Google Suite.
• Flexible schedules and work-life balance considerations.
• Generous benefits including employee discount and commission eligibility.

Responsibilities

• Lead ASM, Stylists, and Operational support to deliver an exceptional and luxurious in-store experience.
• Foster a Clienteling Mindset, driving appointment selling and loyal repeat clients.
• Analyze KPI reporting to understand business results and create strategies to drive performance goals and objectives.
• Take ownership of hiring top talent and ongoing training/development of the team in a flagship store setting.
• Collaborate with HQ retail team to plan community events and build relationships with partners.
• Maintain clean, organized presentation of the sales floor and stockroom; support merchandising standards.
• Oversee store operations; manage monthly store supply budget, online fulfillment, and FOH/BOH functionality.

Skills

Leadership

Customer service

Sales planning

Budgeting

Retail math

Coaching

MS Office

G Suite

Communication

Work-life balance

Job description

ANINE BING is looking for a Store Managerto lead our South Coast Plaza location

The Store Manager is the ultimate ambassador for ANINE BING, who embodies the values of our Brand, fosters an elevated and progressive team environment, develops an exceptional sense of community and client experience, and leads by example to exceed company objectives with integrity and refinement.

The Store Manager is a strategic, creative, and people-oriented leader who is motivated to exemplify the DNA of ANINE BING in approach and work ethic. The ideal candidate is determined to win and committed to developing a high performing team that is well equipped to consistently deliver results and set the tone for their location.

Responsibilities Include:

• Client Experience: lead ASM, Stylists, and Operational support to consistently deliver an exceptional & luxurious in-store experience.
• Client Development: Foster a Clienteling Mindset, driving business through appointment selling and developing a culture of loyal repeat clients within the store.
• Business Acumen: analyze KPI reporting to understand business results and create strategies to drive performance goals & objectives.
• Team Development: take ownership of hiring top talent and ongoing training/development of the team to deliver expectations within a Flagship Store setting.
• Local Partnerships: Collaborate with the HQ retail team to strategically plan community events for the store. Be the community ambassador for your respective market, build relationships with community partners and friends of the brand, and plan seasonal partnerships or events.
• Merchandising: Maintain a clean and organized presentation of the sales floor and stockroom. Support visual merchandising standards and seasonal directives. Partner with Buying and Planning teams to ensure on-hand assortment is conducive to the needs of your business.
• Operations: Responsible for overseeing all store operations; set a plan to ensure daily operation expectations are achieved. Manage monthly store supply budget & ordering, support the online fulfillment process, and oversee the general functionality of the FOH/BOH spaces.

Requirements:

• 5+ years of leadership experience in the luxury or advanced contemporary market
• Exceptional interpersonal and customer service skills, leader in creating and fostering customer relationships
• Proactive and positive handling of customer concerns, demonstrating a customer-centric approach
• Proficient in managing and achieving sales goals, budgeting, and retail math
• Strong coaching and performance management abilities with experience focusing on building and maintaining client relationships and teaching team members.
• Highly motivated, goal-oriented, and adaptable to a fast-paced environment, with a positive and engaging leadership style
• Tech savviness and experience using Microsoft Office (Excel, Word) & G Suite (Google Docs, Sheets, etc.)
• Work/Life Balance: Flexible work schedules and encouraged paid time off
• Wellness: ANINE BING covers 75% of costs for your medical, dental, and vision insurance and offers an array of other benefits for you and your dependents, including a generous parental leave program
• And more: Generous employee discount, commission eligibility, and wardrobe

Compensation

• The anticipated salary range for this role is between $80,000 - $90,000 per year, depending on experience, plus commissions with strong earnings potential

Working at ANINE BING

ANINE BING seeks to empower its employees by providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Diversity and inclusion is critical to our success as a global brand, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

More about ANINE BING

ANINE BING is a Los Angeles-based fashion house started in 2012 that blends elements of Scandinavian simplicity with American energy to offer modern wardrobe essentials for women seeking a timeless yet rebellious approach to everyday style. Since its launch, ANINE BING has built a global brand represented across 90+ countries, including brick-and-mortar retail stores in cities worldwide.

Headquartered in Los Angeles, ANINE BING has over 200 employees and is backed by key investors, which include Index Ventures founder Danny Rimer (Facebook, Dropbox, Roblox, Net-A-Porter), Greycroft Partners founder Dana Settle (Bumble, Cuyana, Farfetch), and Felix Capital founder Frederic Court (Goop, Farfetch, Vitrue, Dailymotion).