Store Manager Smoothie King

Highland Road Smoothie; Baton Rouge (LA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Job summary

A leading smoothie franchise in Baton Rouge is seeking a General Manager to oversee store operations and lead a team dedicated to providing an exceptional guest experience. This role requires demonstrated leadership, a commitment to operational excellence, and a focus on sales and profitability. Candidates should have experience in guest service and managing financial reports. Join us to build a welcoming environment and ensure our guests receive top-notch service.

Qualifications

• Experience in guest service in restaurant or retail environment.
• Minimum 2 years of supervisory experience.
• Ability to analyze financial reports.

Responsibilities

• Lead and develop a high-performing store team.
• Ensure exceptional guest experience.
• Maximize sales performance and profitability.

Skills

Guest Service experience

Financial report analysis

Supervision

Job description

Benefits

• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off

General Manager – Smoothie King (Baton Rouge)

Overview

Job Purpose

Contributes to Smoothie King’s success by leading his/her team to create and maintain an exceptional Guest experience while upholding brand standards as well as modeling and acting in accordance to Smoothie King core values. The General Manager is involved in all areas of store operations which include:

• Leading and developing their team
• Ensuring an exceptional Guest experience
• Providing a high quality product
• Maximizing sales performance
• Driving profitability while maintaining a fun and welcoming atmosphere

Responsibilities

• Action-Orientated: Drives implementation of company programs through action planning and inspiring team to meet operational standards
• Uses operational tools such as Profit and Loss Statement, Business Review, Cash Management, Log Labor Matrix, and Inventory Management tools to achieve Operational Excellence
• Building Effective Teams: Challenges the team to achieve results
• Manages, actively by utilizing performance management tools to support organizational objectives provide feedback, set goals and utilize learning management system
• Recognizes and reinforces individual and team accomplishments by using existing tools and programs as well as finding new, creative and effective methods of recognition
• Utilizes and demonstrates effective management practices to create and maintain a successful store team resulting in an environment where team feels valued and respected
• Composure: Handles differences between Guests and Team Members without escalating the situation
• Communicates unexpected situations to Team Members calmly and without showing resistance and/or frustration
• Is considered a confidant and/or resource in a tough situation
• Drive For Results: Ensures team adhere to legal and operational compliance requirements
• Adheres to all company food safety procedures while ensuring all Team Members are in compliance as well
• Guest Focus: Encourages “Guest comes first attitude”
• Trains and holds team accountable for delivering an exceptional Guest Experience
• Solicits Guest feedback to understand Guest satisfaction
• Hiring & Staffing: Delegates and communicates appropriate responsibilities and practices to team to ensure smooth flow of operations
• Manages store’s staffing levels
• Integrity and Trust: Manages team with integrity, honesty, and knowledge that promote the culture, values and mission of Smoothie King
• Fulfills cash handling, financial and inventory reporting responsibilities with honesty
• Time Management: Sets priorities for Team and themselves each day
• Relies on their team by delegating Daily Checklist tasks to Team Members on shift
• Plans ahead for managerial activities/tasks that fall outside of a normal day’s task(s)
• Shows up on time for work
• Completes required checklists and paperwork with no outstanding items by due dates

Qualifications

• Experience Requirements
• Guest Service experience in a restaurant or retail environment
• 2 Years
• Supervision
• 1 Year
• Experience analyzing financial reports