Store Manager-Sardis

Goodwill Industries of the Southern Piedmont; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company is seeking a Store Manager to oversee the operations of a retail store and donation center. The role involves managing staff, ensuring compliance with policies, and driving sales performance. Candidates should have a Bachelor's degree and relevant retail management experience. Join a team committed to community focus and personal development.

Qualifications

• 3 years of retail management experience required.
• Valid Driver's License and reliable vehicle necessary.

Responsibilities

• Manages and operates a retail store and donation center.
• Directs activities to ensure financial support and manages sales.
• Supervises staff and coordinates shipments.

Skills

Leadership

Communication

Customer Service

Education

Bachelor’s degree in Business

Job description

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Summary

Manages, leads and operates a retail store and donation center by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES are listed below in order of importance, from most important to least important.

• Ensures compliance with all established Agency policies, procedures and practices.
• Directs activities for retail store to ensure satisfactory financial support by managing sales, controlling expenses, handling personnel issues, accounting, merchandising, loss prevention, and staff development.
• Interviews, hires, and completes onboarding for new hires.
• Ensures all employees are trained and attend required orientations and classes.
• Supervises staff and manages staffing and scheduling needs.
• Coordinates shipments and adjusts stock to meet sales goals.
• Confirms daily sales reports and cash receipts; ensures deposits and reports are submitted per policy.
• Motivates a positive work environment through communication, incentives, and evaluations.
• Supports agency initiatives around diversity, equity, inclusion, and belonging.
• Resolves customer issues to maintain satisfaction and a positive shopping environment.
• Prices merchandise according to established guidelines.
• Implements seasonal plans, store signage, and sales promotions.
• Reports security or theft issues to Loss Prevention.
• Works with Workforce Development Services and Retail Pathways to ensure program effectiveness at store level.
• Supervises store staff and performs related responsibilities.

Supervisory Responsibilities

Directly supervises store employees, including hiring, training, performance appraisals, and discipline, in accordance with policies.

Additional Responsibilities

Performs work of subordinates as needed, serves on the Retail Management Team, reports repair needs, and performs other tasks as assigned.

Leadership Competencies

Demonstrates competencies aligned with Goodwill’s Leadership Model and Core Values, including mission orientation, community focus, relationship building, communication, results orientation, and personal development.

Qualifications

Requires a Bachelor’s degree or equivalent in Business or related field, and three years of retail management experience or equivalent.

Valid Driver's License, insurance, and reliable vehicle required.