Store Manager - Santa Cruz Area

Peet's Coffee; Seacliff (CA); On-site; USD 62,000 - 76,000; Full time

Job summary

Peet's Coffee is seeking a passionate Store Manager to lead and inspire a team while ensuring unmatched quality and service. The ideal candidate will have strong leadership skills, a commitment to customer satisfaction, and a minimum of three years of management experience in food service or retail. Benefits include competitive pay, health insurance, and opportunities for growth.

Benefits

401(k) plan with generous matching

Full medical, dental, and vision insurance

Tuition scholarship opportunities

Paid vacation, holidays, and sick leave

Monthly bonus program

Free coffee and baked goods

Qualifications

• Minimum 3 years’ experience as a Manager in high-quality food service or retail.
• Demonstrates Peet’s Vision, Mission, and Values.

Responsibilities

• Promotes a culture of authenticity, respect, dignity, and integrity.
• Drives results through ownership and operational excellence.
• Creates a culture that attracts and develops high-quality staff.

Skills

Leadership

Customer Service

Problem-Solving

Time Management

Delegation

Job description

Peet’s is currently seeking passionate Store Managers. The Store Manager is an inspirational leader who expands and deepens that unwavering commitment to mastery by ensuring unmatched quality and service. The Store Manager drives growth through ownership and authenticity while developing our future leaders.

What Does it Take to be a Successful Store Manager?

Inspirational Leader

• Promotes a culture of authenticity, respect, dignity, and integrity.
• Facilitates change and empowers employees to grow.
• Inspires a shared purpose and engagement.
• Models a passion and commitment to continued success.

Delivers Operational Excellence

• Effectively utilizes tools and has a strong sense of ownership to drive results.
• Has an unwavering commitment to quality in store operations and the customer experience.
• Champions the ongoing spirit of development and professional growth across their team.
• Creates a culture that attracts, retains, and develops high-quality Assistant Store Managers, Shift Leaders, and Baristas.

The Ideal Candidate Will:

• Have a minimum of three years’ experience as a Manager in high-quality food service or retail, with superior customer service standards and/or related experience and training.
• Consistently demonstrate performance that embodies Peet’s Vision, Mission, and Values.
• Carry a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first and quality-focused mentality.
• Carry themselves professionally, be agile, and maintain composure in a fast-paced environment.
• Have strong time-management and delegation skills.
• Possess good problem-solving skills and sound judgment.
• Have the ability to perform various physical tasks during the work shift.

What Benefits do Store Managers Receive?

At Peet’s, we hire the best people and are committed to supporting our employees and rewarding them for their work. We offer the following compensation and benefits:

• Starting hourly pay, based on a 40-hour work week, between $62,000 and $76,000 per year. Pay ranges are determined based on factors such as geography, skills and experience, and location sales volume.
• 401(k) plan with generous matching.
• Full medical, dental, and vision insurance.
• Employee Assistance Program, including mental health resources.
• Tuition scholarship opportunities through Oregon State University E Campus and online career educational programs via LinkedIn Learning.
• Opportunities for growth and advancement.
• Paid vacation, holidays, and sick leave.
• Monthly bonus program.
• Pay adjustments based on performance, role changes, or market conditions.
• Free coffee, baked goods, and employee discounts.

The above statements describe the general nature and level of work for this position. Job responsibilities may change according to operational needs. To view the complete job description, including essential duties: Store Manager Job Description.

Peet’s is proud to be an Equal Opportunity Employer. Qualified applicants with arrest or conviction records will be considered in accordance with all applicable laws.

For more about our craft and who we are, please visit our website. We look forward to hearing from you!