Store Manager (Sales, Customer Service)

Ultipro; Wenatchee (WA); On-site; USD 55,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401k with company match

Gym reimbursement

Employee assistance program

Disability insurance (optional)

Hospital indemnity (optional)

Health advocate program (optional)

Universal life (optional)

Critical illness (optional)

Accident insurance (optional)

Pet insurance (optional)

Job summary

Confie is seeking a Store Manager in Wenatchee, WA to lead a sales team, deliver exceptional customer experiences, and drive revenue growth through inbound leads and strong leadership. You will mentor staff, ensure SOE best practices, and build lasting customer relationships.

The role emphasizes team development, ownership of performance metrics, and a culture that rewards success, with a comprehensive benefits package and growth opportunities.

Qualifications

• 2- or 4-year college degree, or equivalent combination of education and experience.
• Previous experience leading, coaching, and mentoring successful sales teams.
• Licenses: Personal Lines or Property & Casualty preferred (not required).
• Bilingual in English and Spanish preferred.

Responsibilities

• Drive results: Oversee team performance and ensure Store Operational Excellence.
• Grow business: Build relationships with new and existing customers to meet goals.
• Coach & develop: Mentor team members to deliver exceptional customer care.
• Problem-solve: Address customer service issues professionally.

Skills

Team leadership

Coaching & mentoring

Customer service

Sales

Bilingual English/Spanish

Education

College degree or equivalent

Job description

Sign-On Bonus Opportunity of up to $4,000*

Pay Range:

$55000 - $150000 / year **

• Unlimited/uncapped commission – based on individual sales performance, including policies sold and related production metrics. Total compensation will vary based on performance
• Lucrative incentive sales plans, bonuses and sales contests to recognize your success
• No cold calling – we provide a high volume of inbound leads and walk in traffic
• Comprehensive paid training and licensing, plus on-going mentorship and development
• Recognition-focused culture that celebrates your achievements
• Comprehensive benefits package including medical, dental, vision and life insurance
• Paid time off to recharge and maintain a healthy work-life balance
• Retirement Plan (401k) with company-matched contributions
• Fitness Reimbursement – up to $15/month for gym memberships
• Employee Assistance Program – confidential support for personal or professional challenges at no cost
• Extra Perks – optional plans for disability, hospital indemnity, health advocate program, universal life, critical illness, accident insurance, and even pet insurance

Our Company:

Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States. We have been ranked the #1 Personal Lines Leader by the Insurance Journal for ten consecutive years! With more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights. We are proactively looking for bright, motivated, and goal-oriented individuals who are excited about career advancement. Come Grow With Us!

What You Will Do:

The Store Manager is the driving force behind our business. This leadership role challenges your sales abilities, rewards your achievements, and provides mentorship opportunities. As Store Manager, you’ll lead a team of sales professionals, deliver exceptional customer experience, and drive results that directly impact your career and earning potential.

• Drive results: Oversee team performance, track progress, and ensure all aspects of Store Operational Excellence (SOE) are consistently implemented.
• Grow business: Build relationships with new and existing customers to meet production and customer goals.
• Coach & develop: Mentor team members to consistently deliver exceptional customer care.
• Problem-solve: Handle customer service issues with professionalism and care.

The Perfect Match:

• Personal Lines or Property and Casualty license (preferred, not required)
• Bilingual in English and Spanish (preferred)
• A 2- or 4- year college degree, or equivalent combination of education and experience
• Previous experience leading, coaching, and mentoring successful sales teams
• Strong understanding of fiduciary duty with high levels of integrity and ethics
• Ability to build lasting relationships with customers and team members
• An ambitious, motivated mindset with a desire for advancement
• Excellent written and verbal communication skills

**The pay range disclosed reflects a good faith estimate of total compensation for full-time employees, at time of hire. This compensation package includes base pay, commission, bonuses, and all applicable incentives earned by employees. The pay range may be higher, or lower, based on geographical location. Actual earnings will vary based on individual performance, with the base pay and commission structure aligned to company policies and applicable pay transparency requirements.

As permitted by applicable law and from time-to-time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment. Employees with questions about Confie’s use of these computer systems should contact Human Resources at [e-mail]

Insurance Sales
Insurance Agent
Hiring Immediately
Acceptance Insurance
Freeway Auto Insurance

WBU

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.