Store Manager - S40

Steve Madden; Allen (TX); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with company match

Paid time off

Job summary

Steve Madden is seeking a Store Manager to oversee a busy retail location. The role focuses on leading a high-performance team, delivering exceptional customer service, and maintaining strong product knowledge and merchandising execution.

You will drive sales, manage staff, coordinate operations, and ensure profitability while upholding company standards and values across shifts and special events.

Qualifications

• Minimum 4–6 years of retail experience including staff supervision.
• Proven ability to lead a team and achieve store goals.
• Strong verbal and written communication skills.
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, and loss prevention.

Responsibilities

• Develop and lead a high-performance team reflecting the company's values.
• Regularly share the company's vision and mission with team and customers.
• Create an environment of growth, accountability and inclusivity through coaching and development.
• Maintain product knowledge including promotions, merchandising, and advertising efforts.
• Lead store operations to achieve sales, service, organization, customer satisfaction and profitability goals.
• Hire qualified candidates reflecting the company's values.
• Ensure compliance with safety and operational standards.
• Assist in store operations including training, visual merchandising, inventory management and customer service.

Skills

Staff supervision

Customer service

Communication skills

Organizational skills

Retail operations knowledge

Education

High school diploma or equivalent

Job description

The Store Manager is responsible for overseeing all staff and operations as well as maintaining the overall presentation of the store. In this supervisory role, the Manager inspires their team by consistently demonstrating responsibility and teamwork, which are two of the company's core values. With the ultimate goal of total customer satisfaction, the Store Manager models effective selling techniques, develops a strong client base to build sales, and achieves store profit objectives.

Responsibilities

Develop and lead a high-performance team that reflects the company's values.

Regularly share the company's vision and mission with the team and customers.

Create an environment of growth, accountability, and inclusivity through development, performance management, training, and consistent coaching. Develop staff using experience in staffing, coaching, counseling, etc.

Maintain excellent standards and solid product knowledge including merchandise promotions, test merchandise, and advertising efforts.

Lead staff and oversee store operations. Maintain the store environment to achieve sales, service, organization, customer satisfaction, and profitability goals.

Select and hire qualified candidates who reflect the company's values.

Maintain all safety and operational standards.

Possess retail operations knowledge including sales, customer service, merchandising, inventory control, and store budget preparation.

Ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.

Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.

Display organizational skills with the ability to coordinate people, resources, and services to address business goals and needs.

Process information or merchandise through the computer system and POS register system.

Be flexible and occasionally perform work outside your specific role.

Requirements

Minimum of 4-6 years of retail experience, including staff supervision.

High school diploma or equivalent.

Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.

Strong verbal and written communication skills.

Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.

Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.

Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Medical, Dental, Vision Benefits & Flexible Spending Accounts

Life & Short/Long-Term Disability Benefits

401K Eligibility over the age of 21 with Company match after 6 months of employment

Paid time off benefits including paid vacation, sick time, voting

50% off employee discount and 40% off immediate family discount

Friends and Family Discount Events

Free shoe every season/quarter

Employee Assistance Program

Employee Referral Program

Full-Time/Part-Time

Full-time

Pay Range

$55,000.00 - $60,000.00 / year

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.