Store Manager-Retail Jewelry

Helzberg Diamonds Shops, Inc.; Winston-Salem (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. is seeking a Store Manager for their Winston-Salem location. The role involves managing daily operations, achieving sales goals, and leading a team of associates. The ideal candidate will have a strong retail jewelry background, exceptional communication skills, and a Bachelor's degree in a related field. Flexibility in scheduling and the ability to supervise effectively are also essential for success in this role.

Qualifications

• Proven history of achieving sales goals in retail jewelry environment.
• Strong direct recruiting skills.
• Ability to supervise others to achieve results.

Responsibilities

• Achieve store sales goals by demonstrating and transferring sales skills.
• Consistently recruit, interview, and hire top talent.
• Provide ongoing training and facilitate coaching discussions for associates.

Skills

Sales Skills

Customer Service

Communication

Interpersonal Skills

Recruiting

Education

Bachelor's degree in business, marketing, retail management or equivalent

Job description

Store Managers at Helzberg Diamonds manage daily operations to achieve sales goals and profit objectives. They are responsible for the overall direction, coordination, and evaluation of the store.

Key responsibilities include:

• Achieve store sales goals by demonstrating strong personal selling skills and transferring those skills to sales associates.
• Ensure all associates are knowledgeable of company policies and are proficient in solving customer service issues quickly.
• Consistently recruit, interview and hire top talent.
• Provide ongoing training to sales team.
• Facilitate regular one-on-one coaching discussions to provide continual feedback to improve performance.
• Create and implement strategies to achieve sales and profit objectives.
• Maintain a professional work environment and addressing associate relations issues appropriately.

The ideal candidate will possess:

• Proven history of achieving sales goals in retail jewelry environment
• Strong direct recruiting skills
• Ability to supervise others to achieve results
• Superior communication and interpersonal skills
• Flexibility to manage a variety of personalities
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
• Ability to relocate is a plus
• Must be able to work a flexible schedule including evenings, weekends, and holidays