Store Manager: People Leader, Growth & Service Excellence

Dunkin' | DDMaine; Waterboro (ME); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Paid Vacation

Paid Personal Days

Weekly and Monthly Bonus

Job summary

Dunkin in Waterboro, ME is seeking a restaurant leader to manage daily operations, train the team, and uphold safety and service standards.

Work on the floor 75% of the time and in the office 25%, coaching staff, scheduling, and driving guest satisfaction while meeting budgets. This is a franchise role with benefits including health insurance, paid vacation, paid personal days, and bonus incentives.

Qualifications

• Experience hiring, training, and developing team members.
• Strong interpersonal communication and leadership skills.
• Ability to work on the floor 75% and in the office 25%.

Responsibilities

• Hire, train, retain, and develop team members.
• Coach staff and model excellent service.
• Ensure safety and sanitation standards inside and outside the store.
• Execute staffing and scheduling to meet weekly/monthly budgets.
• Empower the team to handle guest concerns calmly and with urgency.
• Recognize and reward performance of team members.
• Maintain appropriate staffing levels for all shifts.
• Communicate guest feedback and implement action plans.

Skills

Leadership

Team development

Communication

Scheduling

Job description

Dunkin in Waterboro, ME is seeking a restaurant leader to manage daily operations, train the team, and uphold safety and service standards.

Work on the floor 75% of the time and in the office 25%, coaching staff, scheduling, and driving guest satisfaction while meeting budgets. This is a franchise role with benefits including health insurance, paid vacation, paid personal days, and bonus incentives.