Store Manager, Palm Beach Outlets

LOFT; West Palm Beach (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Employee merchandise discounts

Professional development

Community philanthropic partnerships

Job summary

LOFT is seeking a Store Manager in West Palm Beach, FL to lead customer and associate experiences while driving profitability and operational excellence. You will coach a team, manage daily store operations, and promote community engagement across our brand.

Ideal candidates bring 2+ years in retail Store Manager roles or service industries, strong leadership, and a hospitality mindset to create exceptional customer connections.

Qualifications

• 2+ years retail Store Manager or service industry experience (preferred).
• Ability to coach and develop a team to reach full potential.
• Strong interpersonal and communication skills.
• Experience using store technology and reporting tools to analyze performance.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Inspire and coach associates using brand behaviors to build genuine connections.
• Use technology to provide seamless omnichannel shopping experiences.
• Hire and develop a strong store team through coaching and training.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Develop a strong operational dynamic to achieve store goals.
• Promote in-store events and partnerships within the community.
• Oversee profitability, budgeting, and payroll using reporting tools.
• Manage day-to-day operations including opening and closing the store.

Skills

Store Management

Customer Experience

Leadership

Coaching

People Management

Omnichannel

Budgeting

POS Proficiency

Tools

Point-of-Sale (POS)

Job description

About Us As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.

About Us As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.

The impact you can have

In This Role, You'll Have The Opportunity To

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Hire and build an effective store team through training, coaching, and talent development.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Develop a strong operational dynamic within the team to achieve store goals.
• Promote in-store community events and philanthropic partnerships.
• Use tools and reporting to oversee store profitability, effective budgeting, and payroll.
• Analyze reporting to develop short and long-term retail plans.
• Manage the day-to-day operations of the store, including opening and closing.

You'll bring to the role

• 2+ years retail Store Manager or service industry experience (preferred)
• Brings a hospitality mindset when engaging with customers and associates
• Strong people management skills and an ability to develop talent
• Effective leadership, interpersonal, and communication skills
• Technology proficient and ability to operate a point-of-sale system
• Strong business acumen and ability to develop strategies and create action plans to drive results
• Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits

• Medical, dental, and vision insurance
• 401(k) plan
• Paid time off & holidays
• Opportunities for monthly bonuses
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location: Store 3022-Palm Beach Outlets-ANN-West Palm Beach, FL 33401

Position Type Regular/Full time

Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.