Sales Lead- LOFT Outlet

N23 Premium Brands Opco LLC; West Palm Beach (FL); On-site; USD 42,000 - 58,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

KnitWell Group is seeking a Sales Lead in West Palm Beach, FL to partner with Store Manager and lead a team in delivering exceptional customer experiences. You will coach associates, onboard new staff, and uphold brand standards to drive sales and create an engaging store environment.

Responsibilities include coaching, scheduling, and stepping in as manager when required. Flexibility for evenings, weekends, and holidays is essential.

Qualifications

• 6‑months of retail sales experience preferred.
• Management experience preferred.
• Proficient with a point‑of‑sale system.
• Strong communication and coaching abilities.
• Flexible availability including evenings, weekends and holidays.
• Takes initiative and makes thoughtful decisions.
• Organize, delegate and prioritize to meet deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience.
• Assist store leaders with onboarding and developing a highly engaged team.
• Support an inclusive store environment where everyone feels welcome.
• Uphold visual and operational standards while focusing on the customer.
• Use tools to drive a customer‑focused team and profitable business.
• Provide in‑the‑moment feedback and coaching to associates.
• Build productive relationships and support the team.
• Utilize technology to stay informed on priorities and promotions and enable omnichannel shopping.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

People management

Coaching

Communication

Prioritization

Decision making

Team collaboration

Tools

POS system

Job description

About us

About the role As a Sales Lead, you're a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.

The impact you can have

In this role, you'll have the opportunity to: Be a representative of the brand and model personalized customer experience behaviors. Assist store leaders with onboarding and developing an effective, highly engaged team. Support an inclusive store environment for associates where everyone feels welcome and engaged. Uphold the highest visual and operational standards while keeping the focus on the customer. Use tools to drive a customer-focused team environment and profitable business. Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions. Build productive relationships by sharing ideas and supporting the team. Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools. Seamlessly step into the role of manager when needed.

You’ll bring to the role

• 6-months of retail sales experience (preferred)
• Management experience (preferred)
• Technology proficient and ability to operate a point-of-sale system
• Enjoys communicating and coaching
• Flexible availability – including evenings, weekends, and holidays
• Takes initiative in making thoughtful decisions
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships
• Availability of these benefits is based on employment type, role, and certain eligibility requirements.

Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location: Store 3022-Palm Beach Outlets-ANN-West Palm Beach, FL 33401

Position Type: Regular/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

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KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.