Store Manager-Palladio at Broadstone

Victoria's Secret; Folsom (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

Victoria's Secret in California is seeking a Store Manager who will drive top-line sales by leading the sales floor, coaching and developing the team, and optimizing store operations. This role reports to the District Manager and owns weekly schedules for leaders and associates.

The Store Manager will ensure exceptional customer experiences, maintain visual merchandising standards, manage payroll and inventory, and deliver on brand standards with strong business insights to deliver results.

Qualifications

• Values-based leader focused on customer and associate experiences.
• Proven ability to drive top-line sales through coaching and selling.
• Experience with store operations, merchandising, and inventory control.
• Ability to lift up to 40 pounds and stand for long periods.

Responsibilities

• Lead the sales floor and coach the team to deliver exceptional customer experiences.
• Own labor scheduling and ensure efficient staffing to maximize sales.
• Maintain visual merchandising standards and brand presentation.
• Partner with district leadership to execute product launches and store initiatives.
• Ensure compliance with company policies and procedures.

Skills

Sales leadership

Coaching staff

Visual merchandising

Labor management

Customer service

Tools

POS system

Job description

A Victoria’s Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria’s Secret. This role reports to the District Manager.

Primary Responsibility:

The Store Manager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Store Manager ensures operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards. The Store Manager drives consistency in performance and execution through business insights and actions to deliver results. It is their responsibility to coach and develop leaders within their area of responsibility by being a content expert in all areas of the store: brand, team, and operations. They also own or oversee the weekly schedules of leaders and associates.

Direct Reports as assigned (based on store volume):

Customer Experience Manager(s), Customer Experience Lead(s), and Associates

All Store Leadership Team responsibilities include:

• Leading and demonstrating company values within the store.
• Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling, and personally selling.
• Conducting associate observations and associate coaching.
• Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
• Linking results to behaviors and actions to drive top-line sales.
• Independently managing labor hours within the store to drive top-line sales and profit.
• Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards.
• Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
• Demonstrating and leading company policy and procedures.
• Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
• This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking, and prolonged standing as part of your daily tasks.

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