Store Manager - Outlets at Tejon

Pandora A/S; Maryland; On-site; Full time

Job summary

A leading global jewellery brand seeks a passionate Store Manager to drive exceptional customer experiences and sales. This role involves engaging with customers, managing a dynamic team, and implementing operational efficiencies. Ideal candidates have 3-5 years of management experience in retail and demonstrate strong leadership and communication skills. You'll enjoy comprehensive benefits, competitive pay, and opportunities for growth.

Benefits

Competitive compensation package including bonuses

401K and extensive benefits like medical and dental

PTO including vacation and holiday pay

Opportunities for professional development and tuition reimbursement

Qualifications

• 3-5 years of experience as a Store Manager in a high-performance environment.
• Proficiency in Microsoft Office 365 and retail management systems.
• Strong written and verbal communication skills.

Responsibilities

• Drive sales and manage store operations effectively.
• Coach and develop a team of Assistant Store Managers and associates.
• Establish a high-performance selling environment.

Skills

Communication

Leadership

Analytical Thinking

Talent Development

Tools

Microsoft Office 365

KWI

POS systems

Applicant Tracking Systems

Job description

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As the largest jewellery brand in the world, we give a voice to millions of people's loves every day. Our beautiful products empower people around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will immerse yourself in our brand, culture, and product, taking pride in delivering exceptional customer experiences. This role offers the opportunity to spend time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job requires completing an assessment that will be emailed to you upon submission of your application.

Our Store Managers shine by:

• Dare: Develop a store culture filled with passion for our brand, where team members shine as brand ambassadors.
• Establish a high-performance selling environment that creates moments and exceeds shopper expectations, delivering unforgettable experiences.
• Embrace opportunities and surpass commercial targets and KPIs, setting new records and achieving success.
• Dream: Build, coach, and inspire a team of talented Pandorians, fostering accountability and providing real-time feedback to achieve KPI goals.
• Partner with the Divisional Sales Manager and HR to identify and resolve performance issues and policy violations.
• Utilize your brilliance across responsibilities (talent, brand, operations, fan experience), ensuring the implementation of visual merchandising, operational efficiency, and talent development.

Craft your career with us if you have:

• 3-5 years of experience as a Store Manager in a high-performance environment, results-oriented leadership.
• Strong communication skills, both written and verbal, with a charismatic ability to connect with people at all levels.
• Business acumen, analytical thinking, and a track record of delivering positive results.
• Skilled in recruiting, retaining, and developing teams, with experience in succession planning and internal mobility.
• Proficiency in Microsoft Office 365, KWI, POS systems, and applicant tracking systems.
• At least 18 years old with proof of identity and work eligibility.
• Flexibility to work nights, weekends, and holidays, including standing for extended periods.
• We offer a competitive compensation package including base salary + bonuses, 401K, and extensive benefits like medical, dental, vision, disability, life insurance, and product discounts.
• Opportunities for growth through learning and development programs, feedback, LinkedIn Learning, tuition reimbursement, and more.
• PTO including vacation, personal days, sick days, birthday, celebration days, and holidays.

Salary: $36.00 to $41.50

About Pandora:

Pandora designs, manufactures, and markets hand-finished jewellery from high-quality materials at affordable prices. Our jewellery is sold in over 100 countries through more than 6,800 points of sale, including 2,700+ concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide, using recycled silver and gold, with plans to be carbon neutral by 2025. We are listed on Nasdaq Copenhagen and reported DKK 23.4 billion in revenue in 2021.

Our recruitment procedures are transparent and fair, ensuring equal opportunities for all candidates. We advise against including identity-related details such as photos, marital status, or age in applications.

About Pandora NAM:

The Pandora North America team includes over 115 employees in New York & Baltimore, 80+ in our Logistics Center in Maryland, 100+ field employees, and 3,900+ store employees. The US is Pandora’s largest market, with over 1,400 points of sale, including 420+ concept stores, most of which are owned and operated by Pandora.