Store Manager - Outlet Store

Goodwill Industries of Central Oklahoma; Oklahoma City (OK); On-site; USD 40,000 - 60,000; Full time

Job summary

Goodwill Industries of Central Oklahoma is looking for a Retail Store Manager responsible for ensuring the success of the store. The role involves overseeing customer service, developing sales, and managing store personnel. Strong communication skills and retail experience are essential.

The ideal candidate will lead by example, train employees, and meet sales goals while adhering to budgets. A high school diploma and previous management experience preferred.

Qualifications

• 2 years in a retail setting preferred.
• 1 year of management experience.
• Maintains current certifications in First Aid and CPR.

Responsibilities

• Meet store sales goals and operate within budgetary guidelines.
• Oversee production and rotation of merchandise.
• Ensure quality of merchandise and proper pricing.
• Provide excellent customer service and train employees.
• Accountable for daily reports and payroll.

Skills

Good verbal and written communication skills

Good math skills and basic accounting

Good interpersonal skills

Good coaching skills

Strong organizational and time management skills

Good problem-solving skills

Strong sense of customer service

Education

High School degree or equivalent

Job description

Goodwill of Central Oklahoma is seeking individuals who have a desire to help us grow our mission. Working at Goodwill is more than a job. You will be supporting our mission to provide training, employment and supportive services for people with disabilities or disadvantages who seek greater independence. With our community’s donations and contract services we generate the money needed to support our mission programs and employ over 700 employees in the greater Oklahoma City area!

Job Description

JOB SUMMARY: This position is responsible for the success of a retail store by ensuring customer/ contributor service, developing sales, controlling expenses and supervising store personnel.

Essential Job Functions

• Meet store sales goals and operate within budgetary guidelines
• Oversee production and rotation of merchandise
• Ensure quality of merchandise and proper pricing
• Ensure cleanliness of sales floor and entire store
• Provide excellent customer service and train employees in customer/ contributor service skills
• Oversee training and development of store employees
• Accountable for daily reports, payroll and daily sales reports
• Abide by the policies and procedures as set forth by management
• Reviews and is familiar with OK Goodwill safety policies, programs and procedures. Adheres to all safety rules, regulations and safety codes, and attends safety training sessions and necessary safety meetings.

Additional Responsibilities

• Perform other duties and projects as required by management.
• Attends trainings as required.

Physical Requirements

• Must be able to stand, twist, bend, kneel and reach for long periods of time (up to 8 hours a day).
• Good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity.
• Frequent lifting (up to 50 lbs).

Working Conditions

• Retail store environment.
• Work schedule may include days, evenings, weekends, holidays and occasional overtime, when approved by VP of Operations.

Minimum Qualifications for Consideration

• High School degree or equivalent preferred.
• 2 years in a retail setting preferred.
• 1 years management experience
• Maintains current certifications in First Aid and CPR.

Knowledge, Skills, and Abilities

• Good verbal and written communication skills.
• Good math skills and basic accounting.
• Good interpersonal skills: able to work well with a wide range of people.
• Good coaching skills.
• Strong organizational and time management skills.
• Demonstrate dependability through good attendance and adherence to timelines and schedules.
• Good follow through on projects and deliverables.
• Good problem-solving skills.
• Multi-tasking skills and abilities.
• Demonstrate resourcefulness and ability to take initiative in development and completion of projects.
• Strong sense of customer/ contributor service.

Equal Opportunity Employer