Store Manager - Orange County Costa Mesa, CA

Joe & The Juice; Costa Mesa (CA); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

401(k)

Paid vacation & holidays

Leadership training

Job summary

JOE & the JUICE is seeking a Store Manager to oversee daily operations, ensuring top performance across all areas of the store. You will lead a high-energy team, uphold legal and brand standards, and drive exceptional guest experiences while managing costs and EBITDA.

You will develop and retain a highly engaged team, align with company virtues, and execute on our Moneyball career path to grow within a global Juices network. This role offers growth across cities and roles.

Qualifications

• Minimum 3 years of leadership experience in a comparable retail, hospitality, or service-driven environment.
• Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement.
• Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture.
• Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential.

Responsibilities

• Lead, inspire, and develop team members in alignment with company virtues and operational principles.
• Own the recruitment interviewing, hiring, pre-boarding, and onboarding of team members.
• Develop and motivate team members through structured development plans and continuous feedback.
• Facilitate in-store training sessions and regular team meetings.
• Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores.
• Champion a guest-first mindset across all store operations.
• Build strong relationships within the local community in alignment with brand behavior principles.
• Drive guest loyalty and satisfaction through consistent service excellence.
• Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards.
• Ensure compliance with brand standards and local regulatory requirements.
• Uphold the highest operational ratings and performance standards.
• Develop optimal shift plans considering seasonality, local events, and store traffic patterns.
• Ensure efficient workflows aligned with company standards and budget.
• Ensure working hours comply with contractual obligations, union agreements, and local labor laws.
• Take full ownership of inventory management, including stock counting and ordering.
• Optimize inventory levels to minimize waste and meet defined monthly waste targets.
• Drive sales growth and overall store performance.
• Optimize store EBITDA and achieve defined KPI target
• Monitor financial performance and implement corrective actions where necessary.

Job description

JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills.

We believe in four simple virtues that shape everything we do:

• Inclusion
• Growth

For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do.

From your first day, you’ll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!).

If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles.

ABOUT JOE & THE JUICE

Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree Employee Engagement, leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance.

Our unique company culture is the backbone of our company’s success, which relies on our employees to adhere to and promote our company virtues: Positive Attitude, Inclusion, Social Ties, and Growth.

JOB SUMMARY

As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products.

Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store’s sales targets, and EBITDA through existing and new company initiatives.

KEY RESPONSIBILITIES

Virtue-Based Leadership

• Lead, inspire, and develop team members in alignment with company virtues and operational principles


• Act as a role model of company values and foster a positive, high-performance culture


• Ensure clear communication of expectations and accountability across the team

Recruitment & Talent Development

• Own the recruitment interviewing, hiring, pre-boarding, and onboarding of team members


• Ensure optimal team positioning to meet operational needs


• Build and maintain a strong future talent pipeline

Employee Engagement & Development

• Develop and motivate team members through structured development plans and continuous feedback


• Facilitate in-store training sessions and regular team meetings


• Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores

Guest Experience

• Champion a guest-first mindset across all store operations


• Build strong relationships within the local community in alignment with brand behavior principles


• Drive guest loyalty and satisfaction through consistent service excellence

Operational Excellence & Compliance

• Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards


• Ensure compliance with brand standards and local regulatory requirements


• Uphold the highest operational ratings and performance standards

Shift Planning & Workforce Management

• Develop optimal shift plans considering seasonality, local events, and store traffic patterns


• Ensure efficient workflows aligned with company standards and budget


• Ensure working hours comply with contractual obligations, union agreements, and local labor laws

Stock & Inventory Management

• Take full ownership of inventory management, including stock counting and ordering


• Optimize inventory levels to minimize waste and meet defined monthly waste targets

Performance & Financial Management

• Drive sales growth and overall store performance


• Optimize store EBITDA and achieve defined KPI target
  
• Monitor financial performance and implement corrective actions where necessary

Qualifications

• Minimum 3 years of leadership experience in a comparable retail, hospitality, or service-driven environment, with a proven track record of delivering operational and financial results


• Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement


• Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture


• Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential

THE JUICE – Overview of your benefits and perks

• Experience our brand firsthand with exclusive discounts and special offers available only to employees


• Access competitive medical, dental, and vision insurance plans designed to support your overall well-being


• Invest in your future with our 401(k) program


• Recharge and reset with paid vacation, sick leave, and holidays so you can bring your best self to work


• Grow your career with structured leadership training, educational support, and development programs designed to help you reach your full potential


• Compensation- Starting at $85,000 plus bonuses

Joe & the Juice is proud to be an equal opportunity employer. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background.

JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health.

We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations.

We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self‑identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Joe & the Juice / United States's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving in active duty in the U.S. military, ground, naval or air service, participated in the United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.