Store Manager - NYC Market

Warby Parker; New York (NY); On-site; USD 75,000 - 89,000; Full time

Job summary

An innovative retail company is seeking a motivated Store Leader to help shape the future of their retail business. In this pivotal role, you will lead a team of dedicated professionals, ensuring operational excellence and exceptional customer service. With a focus on team development and performance, you will foster a culture of inclusivity and respect. This position offers the chance to make a significant impact while collaborating with peers at exciting events like the annual Store Leader Summit. If you are passionate about retail and eager to drive results, this opportunity is for you!

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Paid Time Off

Paid Holidays

Retirement Savings Plan

Parental Leave

Short-term Disability

Employee Assistance Program

Optical Education Reimbursement

Qualifications

• 3+ years in a management role at a customer-focused retailer.
• Able to build and coach a high-performing team.

Responsibilities

• Lead a team to achieve financial targets and excellent customer experiences.
• Manage daily scheduling and payroll for the store team.

Skills

Leadership

Customer Service

Retail Management

Team Building

Communication

Problem Solving

Education

High School Diploma

Bachelor's Degree

Job description

3 days ago Be among the first 25 applicants

Warby Parker is on the lookout for a motivated Store Leader to play an integral part in laying the foundation for our growing Retail business. (At other brands, you might see similar roles called Store Manager.) All aspects of our stores' success rests on the shoulders of our seasoned Store Leaders—Warby Parker Retail wouldn't be what it is today without them! In this position, you'll build and lead a team of service-minded Managers, Opticians, and Advisors in executing processes and creating amazing customer experiences. Exercising your business savvy, you'll steer your team toward hitting their personal performance goals and meeting our company's financial targets. Along the way, you'll have opportunities to share knowledge and collaborate with your peers through our annual Store Leader Summit. Previous retail management experience, paired with strong leadership skills, will set you up for success in this role. Sound like the job for you? Keep reading!

What you'll do:

• Represent and communicate Warby Parker’s values and philosophy to customers and team members
• Execute and improve all operational activities to meet your store's financial targets and customer experience goals
• Consistently follow company-wide processes to maintain brand consistency
• Manage daily scheduling and payroll for the entire store team
• Coordinate store events with our Marketing team
• Implement existing procedures (and create new ones!) to protect the company’s inventory and assets
• Follow and enforce protocols to ensure risk management and safety
• Build and foster an engaged, effective team through recruitment and on-boarding, as well as ongoing training and development
• Lead biannual performance and development reviews for each store team member
• Live and breathe Warby Parker's core values in your quest to exemplify what great service looks like
• Create an inclusive workplace culture by treating all teammates and customers with respect
• Attend company leadership trainings, including our annual Store Leader Summit

Who you are:

• Backed by 3+ years in a management role at a complex customer-focused, operationally excellent retailer (plus, you're an established top-performer)
• Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals
• A clear, honest, and empathetic communicator who's able to make tough decisions
• An organized, entrepreneurial go-getter—you're unafraid of taking calculated risks to deliver results
• An upbeat collaborator with strong interpersonal skills
• A resourceful problem-solver and out-of-the-box thinker when faced with challenges
• Curious and willing to question how things are done and how they could be done better
• Able to inspire your team by promoting our vision and purpose in a compelling way
• Highly interested in business, technology, and fashion
• Ready to bring fun into your workplace but willing to put in long hours when required
• Passionate about providing nothing-but-wonderful service
• Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Some benefits of working at Warby Parker for full-time employees:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid time off
• Paid Holidays
• Retirement savings plan with a company match
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Assistance Program (EAP)
• Optical Education Reimbursement
• And more (just ask!)

Warby Parker, in good faith, believes that the posted salary range is accurate for this role at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. In addition to base salary, this role is also eligible to receive a cash bonus and an equity bonus as part of the total compensation package. Details and eligibility will be discussed during the application process.

Pay Range: $75,400 USD - $88,920 USD

If you are a California resident, please review the additional privacy disclosures available in Section 8 of ourPrivacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).

About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Customer Service, and Health Care Provider

• Industries

  Retail Apparel and Fashion

Referrals increase your chances of interviewing at Warby Parker by 2x

Sign in to set job alerts for “Store Manager” roles.

Manhattan, NY $72,400.00-$101,400.00 1 week ago

New York, NY $90,000.00-$105,000.00 2 weeks ago

New York, NY $100,000.00-$110,000.00 1 week ago

New York, NY $100,000.00-$105,000.00 2 months ago

Sr. Store Manager, Global Flagship - UGG

Department Manager, Men's - New York, NY - 57th St. Flagship

New York, NY $100,000.00-$110,000.00 2 weeks ago

New York, NY $75,000.00-$95,000.00 4 days ago

Retail Assistant Store Manager-LEXINGTON AVENUE

New York, NY $110,000.00-$125,000.00 2 days ago

New York City Metropolitan Area 3 days ago

New Store Retail Operations Manager - New York

Manhattan, NY $72,400.00-$101,400.00 2 weeks ago

New York, NY $140,000.00-$165,000.00 2 weeks ago

Store Manager - BOSS Store, Columbus Circle

New York, NY $87,000.00-$92,000.00 2 weeks ago

New York, NY $50,000.00-$60,000.00 6 days ago

Flagship Store Director- M&M'S Store Times Square

Retail Assistant Store Manager, Upper West Side

New York, NY $115,000.00-$125,000.00 1 week ago

New York City Metropolitan Area $95,000.00-$105,000.00 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.