Store Manager - No Nights!

SmartStop Self Storage, Inc.; Siloam Springs (AR); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Paid Time Off

401(k) matching

Life Insurance | Disability Insurance

Employee assistance program

Monthly Bonus Incentive Plan

Job summary

SmartStop Self Storage in Siloam Springs, AR is seeking a Store Manager for Store #1526. You will oversee leasing storage and parking, lead a team, assist with maintenance, supervise onsite projects, and communicate with the home office while maintaining strong relationships with tenants.

The role emphasizes customer service, operational efficiency, and keeping occupancy high. Starting at $19.00/hour plus a Monthly Bonus Incentive Plan, with comprehensive health and retirement benefits.

Qualifications

• Valid driver's license and proof of current auto insurance.
• Computer literacy with solid office skills.
• Self-starter with ability to follow procedures.

Responsibilities

• Lease storage and parking while maintaining tenant relationships.
• Manage a team and supervise onsite projects.
• Coordinate with the home office and maintenance crews.
• Keep facility rented at optimal levels and prepare units for auction.
• Perform other duties as assigned.

Skills

Customer service

People management

Communication

Proactive mindset

Computer literacy

Tools

Microsoft Office

Job description

A company that embraces CHANGE while enhancing EVERYONE’S journey.

About SmartStop Self Storage

SmartStop® Self Storage is a diversified real estate company in the self-storage industry, operating in the US and Canada. In addition, SmartStop was awarded Newsweek’s Best Customer Service in 2021, 2022 & 2023 among Storage Center companies and Reputation’s 800 Award for 2023.

Voted TOP WORKPLACE 2022 & 2023 by the Orange County Register and our AMAZING employees! Come join a winning team.

Starting at $19.00/hour + Bonus

Store Manager (Store #1526 - Siloam Springs, AR) Job Summary

This position is involved in all phases of the operation, including: leasing storage & parking, managing a team, assisting with maintenance, supervising onsite projects, communicating with the home office team, and maintaining good relationships with tenants. SmartStop Store Managers contribute to a successful property by running an organized office, engaging positively with customers, earnestly following up on leads, maintaining existing business relationships with clients and vendors, and communicating clearly with the entire management team.

Essential Job Functions and Responsibilities

• Leasing storage and parking
• Managing a team
• Assisting with maintenance
• Supervising onsite projects
• Communicating with the home office team
• Maintaining good relationships with tenants by providing outstanding customer service
• Keeping the facility rented at optimum levels
• Prepare units for auction and vacate units as prescribed by law and approved by management
• Other duties as assigned

Qualifications:

• Must have a valid driver’s license and proof of current auto insurance
• Computer literate with solid office skills
• Take-charge/can-do mentality yet able to follow set procedures.
• Monthly Bonus Incentive Plan
• Health insurance including medical, dental, and vision
• Paid Time Off
• 401(k) matching
• Life Insurance | Disability Insurance
• Employee assistance program

Discounts

• Health & Fitness Partnerships
• Legal
• Entertainment

Diversity

SmartStop® Self Storage is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.