Store Manager - Montgomery Mall, Bethesda, MD

vineyard vines; Bethesda (MD); On-site; USD 70,000 - 87,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead their team at a bustling retail location. This role is pivotal in fostering a vibrant store culture that embodies the brand's ethos of making every day feel good. You will be responsible for driving sales, enhancing customer experiences, and developing a motivated crew. With a focus on operational excellence and merchandising, you will ensure that the store not only meets but exceeds performance goals. If you have a passion for retail and a knack for leadership, this opportunity is perfect for you.

Benefits

Competitive medical, vision, dental insurance

Paid time off and floating holidays

401K with employer match

Employee discount

Performance-based bonus

Paid parental leave after 30 days

Disability insurance

Flexible spending

Life insurance

Sales awards

Qualifications

• 2+ years as a Store Manager in a similar volume business.
• Strong interpersonal, communication, and customer service skills.
• Proven staff development and mentorship skills.

Responsibilities

• Meet and exceed store financial goals.
• Ensure the store reflects the brand’s vision through engaging customer service.
• Develop and educate assistant managers and crew members.

Skills

Interpersonal Skills

Customer Service Skills

Leadership Skills

Organizational Skills

Communication Skills

Retail Business Acumen

Time Management

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

Store Manager - Montgomery Mall, Bethesda, MD

Join to apply for the Store Manager - Montgomery Mall, Bethesda, MD role at vineyard vines.

Overview: Responsible for building, guiding, and supporting a store to bring “Every Day Should Feel This Good” to customers while growing sales and profitability.

Title: Captain (Store Manager)

Department: Retail

Reports To: District Manager

Functions & Responsibilities

1. Generate Sales:

• Meet and exceed store financial goals
• Measure and develop store and crew performance goals to increase profitability
• Actively look for opportunities to drive additional sales and traffic
• Be aware of market competitor activities
• Support and source in-store and HQ-driven events
• Support and communicate HQ initiatives

Customer Experience:

• Ensure the store reflects the brand’s vision through engaging customer service
• Develop customers into repeat shoppers through follow-up and email capture
• Educate crew and customers on product info and brand initiatives
• Support store systems that enhance customer experience
• Encourage feedback from customers to improve products and environment

Crew Development:

• Maintain a welcoming, energetic, professional store environment
• Create schedules supporting excellent customer service
• Develop and educate assistant managers and crew members
• Conduct meetings and team-building activities
• Recognize and reward performance
• Foster open communication with staff and HQ
• Maintain a talent pool for timely recruitment

Operations:

• Ensure store compliance with standards and laws
• Support operational execution and evaluate efficiency
• Maintain merchandise controls and loss prevention awareness
• Meet payroll expectations and manage profit and loss

Merchandising:

• Ensure visual standards align with brand and customer needs
• Manage restocking and visual merchandising based on sales data

Requirements & Qualifications

• 2+ years as a Store Manager in a similar volume business
• 3+ years retail supervisory experience
• Strong interpersonal, communication, and customer service skills
• Ability to manage time and make decisions in a fast-paced environment
• Proven staff development and mentorship skills
• Industry awareness and a commitment to career growth
• Leadership, creativity, adaptability, integrity
• Excellent verbal and written skills
• Effective selling techniques and retail business acumen
• Flexible schedule including holidays, weekends, overnights
• Passion for making people happy and leading by example
• Organizational skills, attention to detail, and feedback communication
• Networking skills and passion for vineyard vines

Employees must be able to stand/move for extended periods, reach, carry, bend, climb ladders, and lift up to 40 pounds.

Benefits & Compensation

• Competitive medical, vision, dental insurance
• Paid time off and floating holidays
• 401K with employer match
• Employee discount
• Performance-based bonus
• Paid parental leave after 30 days
• Disability insurance, EAP, flexible spending, life insurance
• Additional compensation via sales awards

Salary range: $70k-$87k.