Store Manager (Master Esthetician License Required)

Face Foundrié, Llc; Washington (District of Columbia); Sur place; USD 39 000 - 44 000; Plein temps

Avantages offerts par ce poste

Health Insurance Allowance

Paid Time Off (PTO)

Service and Product Discounts

Résumé du poste

FACE FOUNDRIÉ in Washington, DC is seeking a Store Manager to lead daily operations, build a high-performing team, and deliver an exceptional guest experience in a fast-paced skincare environment.

The role requires a licensed Master Esthetician, 2+ years in salon or spa management, and proven coaching and leadership abilities. Compensation includes $28-$32 per hour, gratuities, commissions, and performance bonuses, with health insurance, PTO, and product discounts.

Qualifications

• Active Master Esthetician License required.
• 2+ years of salon or spa management experience.
• Strong communication, organizational and problem-solving skills.
• Proven ability to coach, motivate and develop a team.

Responsabilités

• Delivers elevated client experience and sets customer service standards across the team.
• Owns and drives key business metrics daily including service revenue and retail performance.
• Manages recruitment, onboarding, training and performance feedback.
• Oversees inventory and supports forecasting and growth opportunities.

Connaissances

Leadership

Coaching

Customer service

Team development

Formation

Master Esthetician License

Description du poste

About FACE FOUNDRIÉ

FACE FOUNDRIÉ is an efficient + effective focused facial bar providing affordable, approachable, and accessible skincare in a modern + inclusive environment.Specializing in all things face — facials, lashes, brows, and skincare — FACE FOUNDRIÉ is redefining the skincare experience through innovative services, expert techniques, and results-driven treatments. As a rapidly growing brand in the skincare industry, we are passionate about creating confidence in our clients while fostering a collaborative, energetic, and welcoming workplace for our team.Featured in publications including Forbes, Entrepreneur, and Marie Claire, FACE FOUNDRIÉ continues to raise the standard in skincare by delivering efficient and effective services that meet clients wherever they are in their skincare journey.We are seeking individuals who are passionate about skincare, driven by leadership, and eager to be part of a company making a meaningful impact in the beauty and skincare industry.

Position Overview

As a Store Manager, you are responsible for leading daily operations, developing a high-performing team, driving financial performance, and delivering an exceptional guest experience. This role is ideal for a motivated leader who thrives in a fast-paced environment, is passionate about coaching and development, and is committed to maintaining the highest brand standards. Growth mindset is a must!

Operations Responsibilities

Consistently delivers an elevated client experience and sets the standard for customer service across the teamOwns and drives key business metrics daily, including service revenue, average ticket, client count, rebooking percentage and retail performanceIdentifies and acts on opportunities for business growth through staffing, scheduling, coaching, and operational improvementsManages all aspects of team performance, including recruitment, onboarding, training, performance managementEnsures compliance with all company policies, health and safety regulations, and brand standardsConducts regular performance reviews and provide direct and actionable feedback and holds the team accountable to clearly defined goalsBuilds and manages strategically to maximize coverage, productivity and revenue during peak hoursOversees inventory management to ensure optimal stock levels, minimize loss and support retail goalsSupports forecasting sales goals, growth opportunities and operational planning

Financial Management

Partners closely with ownership to execute revenue goals and overall business strategyActively monitors financial performance reporting and identifies opportunities to increase revenue, improve efficiency and manage costsImplements and reinforces strategies that drive profitability, including elevated services, enhancements, memberships, packages and retail performance

Customer Experience

Ensures the delivery of high-quality services and an exceptional guest experienceAddresses guest concerns professionally and resolve issues in a timely mannerFosters a positive, welcoming, and team-oriented environment for both guests and staff

Leadership, Training & Development

Washington Master Esthetician License requiredLeads from the front by performing services, setting the tone and modeling expectationsCoaches the team in real-time to improve performance, confidence and productivityIdentifies growth opportunities for each team member and supports ongoing professional developmentEnsures full and active participation in all required technical and product training, maintaining brand and service standardsConducts thoughtful interviews to build a high-performing, culture-aligned team

Marketing & Community Engagement

Partners with ownership to execute local marketing initiatives that drive client acquisition and retentionSupports local events, promotions, partnerships to increase visibility, bookings and membership growthAssists with social media and community outreach efforts to build long-term relationships

Qualifications

Active Master Esthetician License required2+ years of salon or spa management experience

requiredStrong communication, organizational and problem-solving skillsProven ability to coach, motivate and develop a teamPassion for skincare, guest experience excellence and team development

Job Details

Full-Time with nights and weekends requiredCompensation: $28-$32 per hour + gratuities + commissions + performance bonuses

Benefits

Health Insurance AllowancePaid Time Off (PTO)Service and Product Discounts