Store Manager Lu & Aug's 28 Rittenhouse Pl, Ardmore, PA 19003, United States

Philadelphia Theatre Company; Ardmore (PA); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a fun and fast-paced ice cream and coffee shop as a Store Manager in Ardmore, PA. Lead a positive team, deliver excellent customer experiences, and manage daily operations. Enjoy flexible scheduling and opportunities for career growth while being part of a community-focused business.

Benefits

Performance-based career growth

Flexible scheduling

Supportive team environment

Opportunity to pitch creative ideas

Qualifications

• 2+ years in customer service (retail, restaurant, or hospitality).
• Reliable, punctual, and ready to hustle during busy rushes.

Responsibilities

• Oversee daily shop operations including cash handling and inventory.
• Motivate and guide our team while creating a supportive workplace.
• Deliver world-class, friendly service to every customer.

Skills

Customer Service

Leadership

Communication

Organization

Job description

Store Manager – Fun, Fast-Paced Ice Cream & Coffee Shop
Location: Ardmore, PA

Join Our Growing Team at Lu & Aug's!

Lu & Aug's is a fast-growing, community-loved ice cream and coffee shop in Ardmore, PA. We’re known for our handcrafted soft serve, creative espresso drinks, and feel-good vibes. Our shop thrives on teamwork, creativity, and making every customer feel welcome — whether we’re handing out slices of birthday cake or launching a new limited-edition flavor.

We’re looking for a positive, energetic Store Manager who can lead our team, deliver amazing customer experiences, and keep operations running smoothly in our fun and fast-paced environment.

What You’ll Do:

• Lead & Inspire: Motivate and guide our team while creating a supportive and upbeat workplace.

• Deliver Great Service: Make every customer feel welcome with world-class, friendly service.

• Run the Show: Oversee daily shop operations including opening, closing, cash handling, and inventory.

• Build the Schedule: Create staff schedules that keep everything running smoothly.

• Manage Inventory: Keep top items stocked and minimize waste.

• Coach the Team: Train, mentor, and encourage staff to grow and succeed.

• Get Creative: Help us roll out seasonal drinks, special promotions, and in-store events.

• Engage Locally: Support our partnerships and keep us connected with the community.

• Promote Positivity: Maintain a safe, clean, and welcoming space for everyone.

• Lead Shifts: Keep the energy high and standards strong during busy shifts.

What We’re Looking For:

• 2+ year in customer service (retail, restaurant, or hospitality)

• Positive leader with a team-first mindset

• Self-starter who’s organized, proactive, and hands-on

• Great communicator who connects with customers and staff

• Reliable, punctual, and ready to hustle (especially during busy rushes)

• Available for weekends and late nights (past 11 p.m.)

• Passionate about community and bringing good vibes

• Comfortable using a POS system and handling transactions

• Willingness to clean and maintain a sparkling shop

• Calm and resourceful when things get busy or unexpected

Perks & Benefits:

• Performance-based career growth and promotion opportunities

• Flexible scheduling and supportive, friendly team environment

• Chance to pitch creative ideas for seasonal menus & fun events

• Be part of a local business that values people, positivity, and connection

Ready to Join Us?

Send your resume and a quick note about why you’re a great fit to [e-mail].

Let’s create good vibes, great coffee, and seriously delicious soft serve — together!