Store Manager LensCrafters

LensCrafters; Harlingen (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in vision care is seeking a Store Manager to ensure outstanding customer service and operational excellence. The role requires strong leadership, management experience, and a commitment to enhancing customer experience. Benefits include healthcare, retirement, and employee discounts.

Benefits

Health Care

Retirement

Paid Time Off

Employee Discounts

Qualifications

• 4+ years management/supervisory experience required.
• Knowledge of optical theory and merchandise.

Responsibilities

• Ensure outstanding customer service and team training.
• Analyze reports to improve store KPIs.
• Maintain operational and visual standards.

Skills

Customer Service

Communication

Team-Building

Sales

Negotiation

Education

High School Diploma

College Degree

Job description

Join to apply for the Store Manager LensCrafters role at LensCrafters

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.

Requisition ID: 886700

Store #: 000863 LensCrafters

Position: Full-Time

At LensCrafters, we focus on sight and quality care, aiming to provide the best experience for our customers and patients. As part of EssilorLuxottica, a global leader in vision care, we are committed to innovation and excellence in optical standards.

General Function

The Store Manager is a leader within the organization, responsible for delivering key performance indicators by integrating the Brand Story and ensuring a flawless customer experience.

Major Duties & Responsibilities

• Ensure the team provides outstanding customer service
• Provide training and coaching using company programs
• Analyze reports to improve store KPIs such as NPS, sales, customer count, and others
• Attract and hire engaged team members
• Partner with the Doctor of Optometry to enhance customer and patient experience
• Maintain operational, inventory, and visual standards
• Implement safety programs to ensure a safe and fun environment

Basic Qualifications

• High School diploma or equivalent
• 4+ years management/supervisory experience
• Knowledge of operations and business implications
• Strong influencing, negotiation, and team-building skills
• Knowledge of optical theory and merchandise
• Excellent communication skills
• Basic math skills
• Sales experience
• Familiarity with cash registers and computers
• Ability to manage time effectively

Preferred Qualifications

• College degree or equivalent
• Optical licensure or ABO certification (if applicable)
• Experience in customer service and retail
• Knowledge of store merchandise and business acumen

Benefits include health care, retirement, paid time off, and employee discounts. Reasonable accommodations are available upon request to support applicants with disabilities.

We are an Equal Opportunity Employer, welcoming applicants regardless of race, gender, age, disability, and other protected characteristics. Native Americans in the US are given preference per Tribal Law.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail