Store Manager LensCrafters

EssilorLuxottica; Encinitas (CA); On-site; USD 70,000 - 126,000; Full time

Job summary

Join a forward-thinking company as a Store Manager, where your leadership will shape exceptional customer experiences and drive key performance indicators. This role offers the chance to work in a dynamic environment, focusing on integrating brand values and ensuring operational excellence. With a commitment to innovation in eye care, you'll lead a passionate team, providing training and coaching while analyzing performance metrics. If you're ready to make an impact in a thriving retail setting, this opportunity is perfect for you.

Benefits

Health Care

Retirement Plans

Paid Time Off

Employee Discounts

Qualifications

• 4+ years of management or supervisory experience required.
• Strong influencing and negotiation skills are essential.

Responsibilities

• Ensure exceptional customer service and maintain store standards.
• Analyze reports to improve store KPIs and attract engaged team members.

Skills

Management Experience

Customer Service

Sales Skills

Team Building

Communication Skills

Education

High School Diploma

College Degree

Tools

Cash Registers

Computers

Job description

Requisition ID:

886174

Store #

005185 LensCrafters

Position:

Full-Time

Total Rewards:

Benefits/Incentive Information

About LensCrafters

LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight because quality care helps us see the joy in life. Learning from the best makes us all better. Continuing our legacy of the highest optical standards helps us innovate the future in optical care.

We are committed to providing a passionate and caring environment for our customers and team members. As part of EssilorLuxottica, a global leader in vision care products, join our community of over 200,000 employees worldwide in transforming the eyewear and eye care industry. Discover more on LinkedIn!

GENERAL FUNCTION

The Store Manager's mission is to be a leader within LensCrafters, delivering key performance indicators by integrating the Brand Story and ensuring a flawless customer experience.

MAJOR DUTIES & RESPONSIBILITIES

• Ensure the team provides exceptional customer service.
• Provide training and coaching using company programs.
• Analyze reports to improve store KPIs, including NPS, sales, customer count, and others.
• Attract and hire engaged team members to ensure optimal staffing.
• Partner with the Doctor of Optometry to enhance customer and patient experiences and drive KPIs.
• Maintain store standards in operations, inventory, and visual merchandising.
• Implement and uphold safety programs to ensure a safe and enjoyable working environment.

BASIC QUALIFICATIONS

• High School diploma or equivalent.
• 4+ years of management or supervisory experience.
• Knowledge of operations, processes, and business implications.
• Strong influencing and negotiation skills.
• Team building and management skills.
• Knowledge of optical theory and merchandise.
• Effective communication and listening skills.
• Basic math skills.
• Sales skills.
• Familiarity with cash registers, computers, and calculators.
• Ability to manage time under deadlines.

PREFERRED QUALIFICATIONS

• College degree or equivalent.
• State licensure and/or ABO Certification (if applicable).
• LensCrafters Final Inspector Certification.
• Experience in customer service and retail.
• Knowledge of store merchandise.
• Business acumen, including proficiency with LC Dashboard.

Compensation and Benefits

Pay Range: $70,357.00 - $125,793.56. Compensation depends on various factors including location, experience, and qualifications. Benefits may include health care, retirement plans, paid time off, and employee discounts.

Accessibility and Equal Opportunity

We provide reasonable accommodations upon request. We are an Equal Opportunity Employer, considering all qualified applicants without discrimination based on race, gender, age, disability, and other protected characteristics.