Store Manager: Lead WOW Customer Service & Growth

AutoZone; Shillington (Berks County); On-site; USD 65,000 - 90,000; Full time

Job summary

AutoZone in the United States is seeking a Store Manager to lead daily operations, drive sales, and deliver WOW! customer service in a fast-paced retail environment.

You will recruit and develop a high-performing team, manage inventory and loss prevention, and ensure safety compliance while delivering exceptional shopping experiences.

This hands-on leadership role requires strong communication, decision-making, and the ability to lift and move merchandise as needed.

Qualifications

• Proven leadership experience with strong communication, decision-making, and sales-driving skills.
• Demonstrates integrity, professionalism, and commitment to customer satisfaction.
• Thrives in fast-paced environments while driving operational excellence and team engagement.
• Capable of fostering a positive work culture focused on development and results.
• Proficient in managing, analyzing, and reconciling Profit & Loss statements.
• Ability to lift, load, and deliver merchandise with attention to safety and accuracy.
• Flexibility to work evenings, weekends, and holidays as business needs arise.

Responsibilities

• Lead daily operations and inspire the team to deliver outstanding customer experiences.
• Recruit, supervise, schedule, train, and develop store personnel.
• Manage store operations and the commercial department in the absence of the Commercial Sales Manager.
• Monitor cash flow, inventory, and security to optimize profitability.
• Ensure safety compliance and effective risk management.

Skills

Leadership

Team Development

Communication

Sales Driving

Operations Management

Customer Engagement

Safety Compliance

P&L Analysis

Inventory Management

Bilingual English/Spanish

Job description

AutoZone in the United States is seeking a Store Manager to lead daily operations, drive sales, and deliver WOW! customer service in a fast-paced retail environment.

You will recruit and develop a high-performing team, manage inventory and loss prevention, and ensure safety compliance while delivering exceptional shopping experiences.

This hands-on leadership role requires strong communication, decision-making, and the ability to lift and move merchandise as needed.