Store Manager: Lead Teams, Elevate Customer Experience

Harbor Freight Tools; Charlotte (NC); On-site; USD 70,000 - 98,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

Short/long-term disability

401k plan

Paid time off up to 200 hours peryear

Paid sick time 80 hours per year

Job summary

Harbor Freight Tools is seeking a Store Manager in Charlotte to lead teams and maximize store performance through talent optimization, operational excellence, and a focus on customer satisfaction.

The role emphasizes driving sales, managing payroll, and maintaining strong execution standards. You’ll build high‑performing teams, lead events, and ensure a welcoming, well‑stocked store environment for customers.

Qualifications

• Lead store teams to maximize financial output through talent optimization and operational excellence.
• Use data to set priorities and translate goals into action plans.
• Drive customer experience with friendly service and in-stock, well‑priced merchandise.
• Foster a high‑performing, accountable store culture with clear feedback.

Responsibilities

• Drive sales to exceed financial goals.
• Manage payroll and control expenses.
• Foster a results‑driven store environment.
• Execute special events to boost traffic and revenue.
• Prioritize workload and validate SOP adherence.
• Ensure compliance with company policies and procedures.
• Acquire and develop high‑quality talent; staff and schedule effectively.
• Provide training, coaching, and performance feedback.

Skills

Leadership

Store management

Sales optimization

Operational execution

Talent optimization

Customer experience

Job description

Harbor Freight Tools is seeking a Store Manager in Charlotte to lead teams and maximize store performance through talent optimization, operational excellence, and a focus on customer satisfaction.

The role emphasizes driving sales, managing payroll, and maintaining strong execution standards. You’ll build high‑performing teams, lead events, and ensure a welcoming, well‑stocked store environment for customers.