Store Manager — Lead Team, Grow Revenue, Bonus

SmartStop Self Storage, Inc.; Des Plaines (IL); On-site; USD 47,494,000 - 64,257,000; Full time

Benefits offered by this job

Health insurance including medical, 1d

Paid Time Off

401(k) matching

Life Insurance | Disability Insurance

Employee assistance program

Monthly Bonus Incentive Plan

Health & Fitness Partnerships

Legal

Entertainment

Job summary

SmartStop Self Storage, Elk Grove Village, IL, is seeking a Store Manager to oversee leasing operations and supervise a onsite team. The role includes coordinating maintenance, ensuring high tenant satisfaction, and maintaining strong relationships with clients and vendors.

The candidate will lead store activities, communicate with the home office, and drive occupancy while following company procedures and safety standards. A comprehensive benefits package is provided.

Qualifications

• Must have a valid driver’s license and proof of current auto insurance.
• Experience in the Self-Storage industry is required.
• Computer literate with solid office skills.
• Take‑charge/can‑do mentality yet able to follow set procedures.

Responsibilities

• Leasing storage and parking.
• Managing a team.
• Assisting with maintenance.
• Supervising onsite projects.
• Communicating with the home office team.
• Maintaining good relationships with tenants by providing outstanding customer service.
• Keeping the facility rented at optimum levels.
• Prepares units for auction and vacates units as prescribed by law and approved by management.

Job description

SmartStop Self Storage, Elk Grove Village, IL, is seeking a Store Manager to oversee leasing operations and supervise a onsite team. The role includes coordinating maintenance, ensuring high tenant satisfaction, and maintaining strong relationships with clients and vendors.

The candidate will lead store activities, communicate with the home office, and drive occupancy while following company procedures and safety standards. A comprehensive benefits package is provided.