Store Manager — Lead Team, Elevate Sales & Service

Harri; Carlsbad (CA); On-site; USD 55,000 - 95,000; Full time

Job summary

Lacoste is seeking a store leadership professional to manage a dynamic retail team in a fast‑paced environment. You will train and coach associates, drive sales, and ensure outstanding customer service that reflects the Lacoste lifestyle.

As a leader, you will analyze performance, optimize store operations, and recruit top talent. You’ll contribute to profitability while upholding the brand’s elegance and sporting spirit in a bustling retail setting.

Qualifications

• At least four to six years management experience in the apparel industry.
• Tenacious desire to inspire others and lead a culture of customer service champions.
• Expertise in store operations.
• Training, interviewing, planning, organizational, and performance management skills.
• Entrepreneurial mindset with the ability to react to business trends and identify areas of opportunity.
• Technically savvy and audacious attitude.

Responsibilities

• Lead store team to drive sales through training and coaching.
• Provide feedback and coaching to improve skills and sales results.
• Identify and recruit associates passionate about sales and customer service.
• Develop team members for leadership and succession planning.
• Train new team members on customer service, operations, and policies.
• Set goals and manage performance to meet KPIs.
• Execute plan to achieve sales and profitability goals.
• Analyze reports to optimize product placement and stock levels.
• Create an environment focused on customer experience.
• Protect store assets and manage payroll hours and scheduling.

Skills

Store management

Leadership

Store operations

Training & interviewing

Entrepreneurial mindset

Tech savvy

Sporting spirit

Innovative thinker

Job description

Lacoste is seeking a store leadership professional to manage a dynamic retail team in a fast‑paced environment. You will train and coach associates, drive sales, and ensure outstanding customer service that reflects the Lacoste lifestyle.

As a leader, you will analyze performance, optimize store operations, and recruit top talent. You’ll contribute to profitability while upholding the brand’s elegance and sporting spirit in a bustling retail setting.