Store Manager: Lead Sales, Service & Ops Excellence

Tailored Brands, Inc.; Saint George (UT); On-site; USD 30,000 - 44,000; Full time

Job summary

Tailored Brands, Inc. in Saint George, Utah seeks a Store Manager to lead the store team, coach on selling, and deliver exceptional customer experiences through operational excellence.

You will recruit, hire, train, and develop staff, ensure scheduling and inventory execution, and drive sales performance while upholding company standards and inclusive culture.

This role emphasizes leadership, customer focus, and collaboration with regional leadership to maximize growth.

Qualifications

• Minimum 3-years’ experience leading, managing, and developing retail teams.
• Strong interpersonal and communication skills with customers and staff.
• Ability to recruit, train, and develop a diverse store team.
• Proficient in technology systems, Microsoft Office, and POS systems.
• Proven ability to train and develop high performing store teams.

Responsibilities

• Leads store staff in meeting sales, service, and operational expectations.
• Sets clear performance expectations and trains staff to meet company standards.
• Models company values and acts as an active coach.
• Communicates priorities and sales information to maximize business opportunities.
• Identifies opportunities and partners to improve productivity.
• Leads recruitment and creates an inclusive store environment.
• Achieves store business plans for sales, customer service, and operations.
• Develops game plans and follows up on execution to maximize sales.
• Uses data and store reports to drive decisions.
• Drives business outreach opportunities and communicates leads to higher levels.
• Partners with Regional Manager to address issues and create action plans.
• Manages store scheduling to ensure proper staffing and coverage.
• Ensures staff are trained on internal operational functions.
• Keeps informed on directives, policies, and procedures.
• Implements programs to increase sales, service, operations, and branding.

Skills

Retail leadership

Team development

Communication skills

Problem-solving

Organizational skills

Tools

Microsoft Office

POS System

Job description

Tailored Brands, Inc. in Saint George, Utah seeks a Store Manager to lead the store team, coach on selling, and deliver exceptional customer experiences through operational excellence.

You will recruit, hire, train, and develop staff, ensure scheduling and inventory execution, and drive sales performance while upholding company standards and inclusive culture.

This role emphasizes leadership, customer focus, and collaboration with regional leadership to maximize growth.