Store Manager: Lead Sales, Service & Merchandising

Skechers USA Retail, LLC; Hanover (MD); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Discounts on Skechers products

Performance-based bonuses

Competitive pay and benefits

Job summary

Skechers USA Retail, LLC is seeking a Store Manager to lead a team, deliver outstanding customer service, and maintain top-tier visual merchandising standards. You will drive retail operations, manage inventory, and foster employee growth in a fast-paced environment.

The role emphasizes leadership, staffing, sales management, and problem solving with a focus on achieving store targets and maintaining Skechers brand values. A strong communication and collaboration mindset is essential.

Qualifications

• High school diploma or equivalent preferred but not required.
• Experience as retail manager, restaurant manager, or hospitality leadership is a plus.
• Strong communication skills (written, verbal, interpersonal).
• Sales skills and ability to meet retail targets.
• Visual merchandising experience is a plus.
• Flexibility to work weekends, nights, and holidays.
• Ability to manage inventory, staffing, and store operations.

Responsibilities

• Lead, coach, mentor, and develop your team to drive sales, enhance customer service, and foster growth.
• Act as a product expert and ensure your team delivers an exceptional customer experience through high-quality product presentation and store layout.
• Manage the recruitment, hiring, training, and retention of Skechers store employees to ensure the team is prepared to meet company goals.
• Oversee store systems, including inventory management, scheduling, opening/closing procedures, and day-to-day operations to drive profitability.
• Drive revenue growth through sales management strategies and set performance expectations to meet individual and store goals.
• Utilize strong problem-solving skills to resolve any issues that may arise in-store, ensuring a smooth customer experience.

Skills

People leadership

Customer service

Visual merchandising

Staffing & training

Retail operations

Sales management

Problem solving

Communication

Confidentiality

Loss prevention awareness

Education

High school diploma or equivalent

Job description

Skechers USA Retail, LLC is seeking a Store Manager to lead a team, deliver outstanding customer service, and maintain top-tier visual merchandising standards. You will drive retail operations, manage inventory, and foster employee growth in a fast-paced environment.

The role emphasizes leadership, staffing, sales management, and problem solving with a focus on achieving store targets and maintaining Skechers brand values. A strong communication and collaboration mindset is essential.