Store Manager — Lead Pet-Loving Team & Community

Hollywood Feed; Deerfield (IL); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Tips

Discounts on pet products

Free pet food and supplements

Job summary

Hollywood Feed seeks a Store Manager to oversee a busy retail location, lead a team, and drive customer satisfaction while upholding the company’s standards. The role emphasizes leadership, scheduling, performance management, and community involvement.

The job offers a competitive hourly wage of $22 to $30, with opportunities for tips and discounts as part of the compensation package. This position requires strong customer service and operational skills to ensure a safe, clean, and productive

Qualifications

• Commitment to animals and their owners is vital.
• Proficient in Microsoft Office or related software.
• Organized with attention to detail.
• Works well under pressure and deadlines; ability to multitask.
• Strong leadership and management skills with ability to motivate employees.
• Ability to develop and maintain budgets.
• Thorough understanding of company policies and practices.
• Strong verbal communication and active listening skills.
• Proven sales and customer service abilities.
• Knowledge of store products or ability to learn quickly.
• Ability to operate or learn the point-of-sale system.
• Valid driver's license with at least 2 years' driving experience.
• Utilize company approved biometric authentication systems and safely operate company equipment.

Responsibilities

• The Store Manager oversees the retail location, employees and community engagement activities to enhance business performance and customer satisfaction.
• Lead hiring, training, and scheduling of staff for the location.
• Monitor daily tasks, performance and customer service standards.
• Conduct regular performance evaluations and enforce policies.
• Close the store 3 nights per week with one Saturday off per month.
• Attend Store Manager Meetings in person.

Skills

Leadership

Budgeting

Customer service

Communication

Microsoft Office

POS system

Driving license

Policies

Product knowledge

Multitasking

Organized

Education

High School Diploma

Tools

Microsoft Office

Job description

Hollywood Feed seeks a Store Manager to oversee a busy retail location, lead a team, and drive customer satisfaction while upholding the company’s standards. The role emphasizes leadership, scheduling, performance management, and community involvement.

The job offers a competitive hourly wage of $22 to $30, with opportunities for tips and discounts as part of the compensation package. This position requires strong customer service and operational skills to ensure a safe, clean, and productive