Store Manager: Lead, Inspire & Drive Jewelry Sales

Pandora; Murfreesboro (TN); On-site; USD 62,000 - 78,000; Full time

Benefits offered by this job

Base + bonus

Medical, Dental, Vision

Tuition reimbursement

Paid time off

Job summary

Pandora is seeking a Store Manager in Murfreesboro, TN to lead brand-focused operations and deliver exceptional customer experiences. You will manage a team of assistants and sales staff, drive sales, and coach the team to surpass KPIs while maintaining brand standards.

The role requires 3–5 years in store leadership, strong communication, and the ability to work nights, weekends, and holidays. Benefits include base salary with bonus and a comprehensive package.

Qualifications

• Proven store leadership in a high-performance environment.
• Strong customer engagement and relationship-building skills.
• Ability to coach, train, and develop sales teams.
• Analytical mindset with ability to deliver results.
• Experience recruiting and developing store staff; succession planning.

Responsibilities

• Immerse in Pandora brand, culture and product on the sales floor.
• Coach and manage Assistant Store Manager, Sales Leads and Sales Associates.
• Dare to exceed sales goals and build connections with our fans.
• Provide real-time feedback to empower the team to hit KPI goals.
• Coordinate with HR to address performance issues and policies.

Skills

Store leadership

Customer engagement

Sales coaching

Team development

Analytical thinking

Tools

Microsoft Office 365

Retail POS systems

Job description

Pandora is seeking a Store Manager in Murfreesboro, TN to lead brand-focused operations and deliver exceptional customer experiences. You will manage a team of assistants and sales staff, drive sales, and coach the team to surpass KPIs while maintaining brand standards.

The role requires 3–5 years in store leadership, strong communication, and the ability to work nights, weekends, and holidays. Benefits include base salary with bonus and a comprehensive package.