Store Manager: Lead Growth, People & Customer Experience

Finish Line; San Francisco (CA); On-site; USD 75,000 - 110,000; Full time

Job summary

Finish Line in San Francisco seeks a Store Manager to lead daily operations, motivate a high-performance team, and deliver exceptional customer experiences. You will shape store success with autonomy and drive revenue through merchandise management and service excellence.

This role requires proven retail leadership, strong communication, data-driven decision-making, and flexibility to work weekends and holidays. Join a dynamic, inclusive team and contribute to growing this well-known brand.

Qualifications

• Experience in retail leadership with a track record of meeting sales targets and leading a team.
• Strong leadership with excellent communication, interpersonal, and organizational skills.
• Customer-centric approach with a passion for delivering outstanding service and memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Willingness to work flexible hours, including weekends and holidays.
• Proficiency in retail management software and basic computer applications.

Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team; set goals and provide feedback.
• Customer Experience: Create an exceptional shopping experience by addressing customer needs and resolving issues.
• Sales & Performance: Drive store sales and profitability through merchandise management and promotional strategies.
• Operational Excellence: Oversee daily operations, inventory, visual merchandising, and policy compliance.
• Financial Management: Manage store budgets, control expenses, and analyze sales data.
• Marketing & Community Engagement: Implement local marketing and build community relationships to grow brand presence.
• Innovation & Problem-Solving: Stay current with trends and identify opportunities for improvement.

Skills

Leadership

Customer Experience

Sales

Operational Excellence

Financial Management

Marketing & Community Engagement

Innovation & Problem-Solving

Education

High School Diploma or GED

Tools

Retail management software

Basic computer applications

Job description

Finish Line in San Francisco seeks a Store Manager to lead daily operations, motivate a high-performance team, and deliver exceptional customer experiences. You will shape store success with autonomy and drive revenue through merchandise management and service excellence.

This role requires proven retail leadership, strong communication, data-driven decision-making, and flexibility to work weekends and holidays. Join a dynamic, inclusive team and contribute to growing this well-known brand.