Store Manager: Lead a High-Impact Beauty Team

SEPHORA; New York (NY); On-site; USD 89,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

401k with match

Paid time off

Tuition reimbursement

Employee discount (30%) or gratis

Mental health support

Job summary

Sephora in Brooklyn, NY is seeking a Store Manager to be the heartbeat of the store, leading operations, coaching the team, and elevating the client experience. This salaried, full-time role requires on-site availability and a passion for delivering exceptional service.

You will recruit and develop talent, oversee daily operations, and drive growth through effective resources management while adhering to brand standards and policies.

Qualifications

• Store Manager Experience in high-volume environments.
• Visionary leadership and business acumen to drive store results.
• Exceptional communication and interpersonal skills with senior leadership.
• Passion for developing others through mentorship and coaching.
• Client-centric approach to growth and loyalty.

Responsibilities

• Lead Store Operations & Client Experience. Oversee all daily store operations to deliver a seamless, elevated client experience, driving sales and profitability in a dynamic, high-volume environment.
• Inspire & Develop High-Performing Teams. Lead with vision and passion to coach, inspire, and empower a diverse team, fostering growth, accountability, and exceeding performance goals.
• Recruit & Cultivate Top Talent. Attract, recruit, and onboard exceptional talent, building an inclusive team that embodies Sephora’s values and consistently delivers the signature service clients love.
• Drive Performance Through Feedback. Conduct impactful performance appraisals and provide real-time, actionable feedback and mentorship to support each team member’s career journey and engagement.
• Champion Continuous Learning. Foster a spirit of ongoing learning through thoughtful coaching, open dialogue, and providing resources to enable associates and leaders to reach their highest potential.
• Elevate Client Satisfaction. Consistently deliver outstanding service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences.
• Ensure Operational Excellence. Uphold Sephora’s standards by maintaining a visually inspiring, immaculate store environment and ensuring compliance with all policies, procedures, and brand guidelines.
• OptimizeResources & Drive Growth. Drive results by optimizing inventory and staffing resources, swiftly adapting to shifting priorities and opportunities within a vibrant, ever-evolving retail landscape.

Skills

Store Leadership

Team Development

Recruiting

Customer Experience

Operational Excellence

Job description

Sephora in Brooklyn, NY is seeking a Store Manager to be the heartbeat of the store, leading operations, coaching the team, and elevating the client experience. This salaried, full-time role requires on-site availability and a passion for delivering exceptional service.

You will recruit and develop talent, oversee daily operations, and drive growth through effective resources management while adhering to brand standards and policies.