Store Manager - Lancaster, PA

Lidl; Chestnut View (PA); On-site; USD 86,000 - 105,000; Full time

Benefits offered by this job

Medical & Prescription Coverage

Dental Coverage

Vision Coverage

Paid Holiday & PTO

401k Plan with company match

Life & AD&D Insurance

Well-Being Program

Employee Referral bonuses

Performance-based incentives

Job summary

Lidl US is seeking a Store Manager who will lead a team of 15–60 employees to deliver excellent customer service and achieve store KPIs. You will recruit, train, and develop staff while managing daily store operations, cash handling, inventory, and safety compliance.

The role requires hands-on leadership and a willingness to perform physical tasks. Candidates should have 1–2 years of management with a bachelor’s degree or 3–5 years of management experience, and be ready to work in a fast-paced

Qualifications

• Experience in managing and developing a team in a fast-paced environment.
• Strong customer service skills with de-escalation abilities.
• Willingness to perform physical store tasks daily (stocking, cleaning, ringing).
• Ability to lift/move 50+ pounds and reach above 10 inches.

Responsibilities

• Manage store performance and team wellbeing for 15–60 employees based on store volume.
• Provide excellent customer service and serve as the lead contact for customer needs.
• Monitor and drive improvement of store KPIs.
• Recruit, train, and develop your team.

Skills

Customer service

Leadership

Team management

Physical work readiness

Education

Bachelor's degree

Job description

Summary

Store Managers fulfill an important role within our business by developing, supporting, and holding their store team accountable as they provide our customers with the shopping experience that Lidl is famed for in 30 countries. Our most successful Store Managers take ownership of their store’s performance as if it were their own business, willing to put in the physical work required to get the job done. They exhibit a proactive leadership style, meeting both operational and personnel-related challenges head-on. They can pivot smoothly between tasks and projects and multi-task efficiently. They have an eye for potential, evaluating training needs accurately and prioritizing employee development. Most of all, they are passionate about our core business – providing our customers with high-quality, low-price, and hassle-free shopping.

What You’ll Do

• Manage the performance and well-being of the store and all its team members, totaling between 15 and 60 employees, based on store volume
• Ensure and provide excellent customer service throughout the store and be the lead point of contact for all customer needs
• Monitor and drive continuous improvement of store Key Performance Indicators (KPIs)
• Recruit, train, and develop your team
• Provide hands-on support for any and all operational tasks, including cash management, working stock, cleaning, and other essential store functions
• Ensure a safe, positive, and productive working environment for all store employees based on company and legal policies and procedures

What You’ll Need

• Must be 21 years of age or older
• 1-2 years of management experience and a bachelor’s degree OR 3-5 years of management experience
• Determination to complete every to-do list on time, hit your store targets, and maximize productivity
• Experience in leading and developing a team in a fast-paced environment
• Excellent customer service skills, including the patience and ability to de-escalate tense situations
• Willingness to participate in the physical operations of the store, including stocking, cleaning, and ringing, on a daily basis
• Ability to lift, move, carry, or slide product over 50 pounds
• Ability to reach above head to heights greater than 10 inches
• Ability to obtain and maintain ServSafe certification
• Ability to obtain and maintain state-specific store alcohol licensing as needed

What You’ll Receive

At Lidl, we know that in order for our people to do their best, they must be at their best. That’s why as a company, we offer one of the most generous benefits packages in the industry.

All our Lidl employees are eligible to receive the following benefits:

• Starting pay of $95,000.00 per year
• Medical & Prescription | Dental | Vision coverage
• Paid Holiday & Paid Time Off (PTO) to use for sickness or vacation
• A dedicated training plan to ensure you are set up for success
• 401k Plan (+ 5% company match)
• Voluntary Term Life & AD&D Insurance
• Total Well-Being Program
• Incentive Programs like Employee Referral bonuses
• Performance-based pay incentives for hitting quarterly goals

In addition to the great benefits above, our Full-Time employees receive these additional benefits: Group Term Life & AD&D Insurance, Short & Long-Term Disability Insurance, Voluntary Critical Illness and/or Accident Insurance, Parental Leave – 100% pay for birth mothers and non-birth parents, Additional Paid Time-Off & Sick Time.