Assistant Store Manager - Downtown Brooklyn, NY

Lidl US; New York (NY); Sur place; USD 63 000 - 73 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

Paid holidays

Paid time off

401k with company match

Life insurance

Well-Being program

Referral bonuses

Résumé du poste

Lidl US is seeking an Assistant Store Manager to support the Store Manager in developing the store team and delivering a high-quality shopping experience. This role requires proactive leadership, cross-functional collaboration, and hands-on participation in store operations to meet performance targets.

You will lead customer service excellence, drive store KPIs, and manage weekly promotions while ensuring safety and compliance. A Bachelor’s degree or equivalent management experience is preferred.

Qualifications

• Experience leading and developing a team in a fast-paced environment.
• Strong customer service skills and ability to de-escalate tense situations.
• Willingness to participate in physical store operations (stocking, cleaning, ringing).
• Readiness to lift up to 50 pounds and reach above head heights.
• ServSafe certification preferred or obtainable.

Responsabilités

• Lead and motivate the team to reach their full potential daily.
• Provide excellent customer service and be the front-line contact for customer needs.
• Monitor and drive improvements to store KPIs.
• Lead weekly promotional sets and routine re-merchandising projects.
• Support all operational tasks including cash handling, stock, cleaning, and safety compliance.
• Maintain a safe, productive work environment in line with policies.

Connaissances

Leadership

Customer service

Multitasking

Physical stamina

De-escalation

Formation

Bachelor's degree

ServSafe certification

Description du poste

Summary

Assistant Store Managers fulfill an important role within our business by supporting the Store Manager in developing and coaching their store team as they provide our customers with the shopping experience that Lidl is famed for in over 30 countries. Our most successful Assistant Store Managers take ownership of their store’s performance as if it were their own business, willing to put in the physical work required to get the job done. They exhibit a proactive leadership style, meeting both operational and personnel-related challenges head-on. They can pivot smoothly between tasks and projects and multi-task efficiently. They have an eye for potential, evaluating training needs accurately and prioritizing employee development. Most of all, they are passionate about our core business – providing our customers with high-quality, low-price, and hassle-free shopping.

Summary

Assistant Store Managers fulfill an important role within our business by supporting the Store Manager in developing and coaching their store team as they provide our customers with the shopping experience that Lidl is famed for in over 30 countries. Our most successful Assistant Store Managers take ownership of their store’s performance as if it were their own business, willing to put in the physical work required to get the job done. They exhibit a proactive leadership style, meeting both operational and personnel-related challenges head-on. They can pivot smoothly between tasks and projects and multi-task efficiently. They have an eye for potential, evaluating training needs accurately and prioritizing employee development. Most of all, they are passionate about our core business – providing our customers with high-quality, low-price, and hassle-free shopping.

What You'll Do

• Work directly with the Store Manager to lead and motivate the team to work to their full potential every day
• Provide excellent customer service throughout the store and be the lead point of contact for all customer needs
• Monitor and drive continuous improvement of store Key Performance Indicators (KPIs)
• Lead essential team projects, such as weekly promotional store sets and routine re-merchandising
• Provide hands-on support for all other operational tasks, including cash management, working stock, cleaning, and other essential store functions
• Ensure a safe, positive, and productive working environment for all store employees based on company and legal policies and procedures

What You'll Need

• Must be 21 years of age or older
• 1-2 years of management experience OR a bachelor's degree
• Determination to complete every to-do list on time, hit your store targets, and maximize productivity
• Experience in leading and developing a team in a fast-paced environment
• Excellent customer service skills, including the patience and ability to de-escalate tense situations
• Readiness to participate in the physical operations of the store, including stocking, cleaning, and ringing, on a daily basis
• Ability to lift, move, carry, or slide product over 50 pounds
• Ability to reach above head to heights greater than 10 inches
• The ability to obtain and maintain ServSafe certification

What You'll Receive

At Lidl, we know that in order for our people to do their best, they must be at their best. That's why as a company, we offer one of the most generous benefits packages in the industry.

All our Lidl employees are eligible to receive the following benefits:

• Starting pay of $30.50 per hour (with potential to earn $35.00 in the future)
• 10% employee-only discount on purchases made at Lidl stores
• Medical & Prescription | Dental | Vision coverage
• Paid Holiday & Paid Time Off (PTO) to use for sickness or vacation
• A dedicated training plan to ensure you are set up for success
• 401k Plan (+ 5% company match)
• Voluntary Term Life & AD&D Insurance
• Total Well-Being Program
• Incentive Programs like Employee Referral bonuses

In addition to the great benefits above, our Full-Time employees receive these additional benefits: Group Term Life & AD&D Insurance, Short & Long-Term Disability Insurance, Voluntary Critical Illness and/or Accident Insurance, Parental Leave - 100% pay for birth mothers and non-birth parents, Additional Paid Time-Off & Sick Time.