Store Manager - LaCenterra at Cinco Ranch

Pandora A/S; Maryland; On-site; USD 50,000 - 70,000; Full time

Job summary

Join a leading jewelry brand as a Store Manager, where you will immerse yourself in the brand culture and drive exceptional customer experiences. Your role will involve coaching your team, exceeding sales targets, and building lasting customer relationships. A passion for jewelry and strong leadership skills are essential for this position.

Benefits

401K

Medical Benefits

Tuition Reimbursement

Comprehensive PTO Package

Qualifications

• 3-5 years experience as a Store Manager in retail.
• Proficiency in Microsoft Office 365 and retail POS systems.
• Strong communication and business skills.

Responsibilities

• Engage with customers and lead the sales team.
• Coach and manage Assistant Store Managers.
• Ensure operational efficiency and visual merchandising.

Skills

Communication

Business Acumen

Analytical Skills

Team Leadership

Tools

Microsoft Office 365

Retail POS Systems

Job description

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Store Manager - LaCenterra at Cinco Ranch

Country/Region: US

Application Deadline: N/A

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people worldwide to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact quickly, we dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be a passionate Pandora enthusiast. As the Store Manager, you will immerse yourself in our brand, culture, and products, taking pride in delivering exceptional customer experiences. This role involves engaging with customers on the sales floor and leading your team to drive sales. You will coach and manage Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job requires completing an assessment emailed upon application submission.

Our Store Managers excel when they:

• Embrace the store culture with passion for our brand, inspiring team members as brand ambassadors.
• Strive to exceed sales goals by building genuine connections with customers.
• Surpass commercial targets and KPIs, setting new records and achieving success.
• Create memorable shopping moments through product knowledge and brand loyalty.
• Coach and motivate the sales team, providing feedback to help them meet KPIs.
• Build lasting customer relationships beyond transactions.
• Attract and bring talented individuals into Pandora through hiring efforts.
• Collaborate with the Divisional Sales Manager and HR to address performance issues and policy adherence.
• Ensure visual merchandising, operational efficiency, and talent development are executed timely.
• Perform other duties as assigned.

To qualify, you should have:

• 3-5 years of experience as a Store Manager in a high-performance retail environment.
• Strong communication skills demonstrating care and professionalism.
• The ability to connect with people at all levels.
• Business acumen and analytical skills to deliver results.
• Experience in recruiting, developing, and retaining talented teams.
• Proficiency in Microsoft Office 365 and retail POS systems.
• Be at least 18 years old with proof of identity and work eligibility.
• A flexible schedule including nights, weekends, and holidays, with ability to stand for long periods and lift 50+ pounds.
• Competitive compensation package, including base salary, bonuses, 401K, and benefits (medical, dental, vision, disability, life insurance, discounts).
• Opportunities for growth through learning programs, feedback, and tuition reimbursement.
• A comprehensive PTO package including vacation, personal days, sick leave, and holidays.

About Pandora:

Pandora is the world's largest jewelry brand, known for designing and marketing accessible luxury jewelry from high-quality materials. Our jewelry inspires self-expression and storytelling. We operate in over 100 countries with more than 6,800 points of sale, including 2,700 concept stores.

Headquartered in Copenhagen, Pandora employs 37,000 people worldwide, using recycled silver and gold. We are committed to sustainability, aiming to halve greenhouse gas emissions by 2030. Pandora is listed on Nasdaq Copenhagen, with revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Our recruitment process is transparent and fair, avoiding bias and discrimination. We encourage applicants to omit personal details such as photos, marital status, or age.

About Pandora NAM:

The North American team includes over 115 employees in New York & Baltimore, 80 in our Maryland logistics center, 100 in field roles, and over 3,900 in stores. The USA is Pandora’s largest market, with over 1,400 points of sale, including 420+ concept stores, with more than 300 owned and operated by Pandora.