Store Manager - Kay Jewelers - Town Center at Cobb

Kay Jewelers Outlet in Leeds, AL; Kennesaw (GA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in the jewelry sector is seeking a dynamic Store Manager to lead operations at a bustling location. This role involves driving sales, ensuring exceptional customer service, and fostering a positive work environment. Ideal candidates will have a strong background in retail management, a passion for customer relationships, and the ability to inspire a diverse team. Join a company that values love and connection, and offers a rewarding career path in a supportive environment. If you're ready to make a meaningful impact, this is the opportunity for you!

Qualifications

• At least 3 years of retail sales experience or 2 years retail sales plus 1 year retail management.
• Experience in specialty retail or jewelry is preferred.

Responsibilities

• Lead daily store operations to achieve sales and customer satisfaction.
• Recruit, onboard, and develop talent, ensuring a positive work environment.

Skills

Retail Sales Experience

Communication Skills

Interpersonal Skills

Problem-Solving Skills

Bilingual Skills

Education

Minimum of 2 years of college

Tools

MS Office

Job description

Store Manager - Kay Jewelers - Town Center at Cobb

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Store Manager - Kay Jewelers - Town Center at Cobb

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At Kay, we know that love is unstoppable. We’re devoted to helping customers Celebrate Life and Express Love in memorable ways. Our selection of quality, responsibly-sourced jewelry has been part of many love stories for over a century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company and a "Great Place to Work-Certified" organization. We offer dynamic career paths with rewarding opportunities to impact lives and inspire love. Join us!

Store Manager - Key Responsibilities

• Lead daily store operations to achieve sales, profitability, customer satisfaction, inventory control, brand representation, and team development.
• Promote a People First environment emphasizing diversity, inclusion, and building customer relationships.
• Communicate performance expectations, coach staff, and ensure brand representation and store visuals align with company standards.
• Deliver exceptional customer service through training, outreach, and empowering team members to resolve issues.
• Develop strategies to meet sales projections and analyze reports to identify trends and opportunities for improvement.
• Recruit, onboard, and develop talent, ensuring a positive work environment.
• Maintain compliance with company policies and ensure the store's neatness and safety.

Work Schedule

• During non-peak periods, aim for a five-day, 40-hour work week.
• Schedule includes a mix of opening and closing shifts, including weekends and holidays as needed.

Qualifications

• Minimum of 2 years of college preferred.
• At least 3 years of retail sales experience, or 2 years retail sales plus 1 year retail management.
• Experience in specialty retail or jewelry is preferred.
• Diamond Council of America (DCA) certification is a plus.
• Proficiency in MS Office, strong communication, interpersonal, and problem-solving skills.
• Bilingual skills are a plus.

Physical Demands & Other Details

Must be able to stand, reach, sit, stoop, and lift up to 10 pounds. Visual acuity to discern gemstone quality is required. Flexibility to work weekends, evenings, holidays, and travel for training is expected.

Signet Jewelers is an equal opportunity employer committed to diversity and inclusion. We encourage women and minorities to apply.