Store Manager in Training - Steele Creek

Goodwill Industries of the Southern Piedmont; Charlotte (NC); On-site; Full time

Job summary

A leading non-profit organization is seeking a Store Manager in Training for their Steele Creek location. This full-time position involves assisting with store management, developing leadership skills, and ensuring operational success. Candidates should possess a high school diploma and retail management experience. The role offers competitive pay starting at $21.00, with opportunities for career development and various employee benefits.

Benefits

Medical, dental, and vision insurance

Paid time off

Generous team member discount

Career development and skill training classes

Qualifications

• Two years of retail management experience or equivalent.

Responsibilities

• Assist with management and operations of a retail store.
• Manage store activities to ensure satisfactory financial performance.
• Support the Store Manager in hiring and training new employees.

Skills

Leadership

Communication

Customer Service

Education

High school diploma or GED

Job description

Store Manager in Training - Steele Creek

Join to apply for the Store Manager in Training - Steele Creek role at Goodwill Industries of the Southern Piedmont

Job Overview

Position starts at $21.00 with annual merit increases and production bonuses. All team members are eligible for career development and skill training classes at no cost, along with a generous team member discount. Full-time team members are also eligible for medical, dental, and vision insurance, as well as paid time off.

Responsibilities

Assists with the management, leadership, and operations of a retail store and donation center. Essential duties include:

1. Travel to other retail locations within and outside the assigned district.
2. Work with District and Store Managers to develop operational and leadership skills.
3. Manage store activities to ensure satisfactory financial performance, including sales, expenses, payroll, personnel issues, accounting, merchandising, loss prevention, and staff development.
4. Support the Store Manager in hiring, onboarding, and training new employees.
5. Ensure all employees attend required orientations and training classes.
6. Handle daily sales reports, cash deposits, and report submissions as per policies.
7. Coordinate shipments and manage product inventory to meet sales goals.
8. Open and close the store, perform administrative duties, and ensure security.
9. Manage refunds, resolve customer complaints, and ensure courteous service.
10. Oversee production and arrangement of donated goods to maximize sales.
11. Perform store duties as needed and motivate the sales team.
12. Report security or theft issues.
13. Supervise store personnel in the absence of the Store Manager.

Supervisory Responsibilities

Supervise store employees when directed, assisting with hiring, training, performance appraisal, discipline, and budgeting.

Additional Responsibilities

Report maintenance needs and perform other tasks as assigned.

Leadership Competencies

Demonstrate commitment to Goodwill’s mission, community service, inclusion, relationship-building, communication, results, personal development, and adaptability, aligned with Goodwill’s leadership model and core values.

Qualifications

• High school diploma or GED plus two years of retail management experience, or equivalent.
• Valid Driver's License (Class C), insurance, and reliable vehicle.

Additional Details

• Seniority level: Internship
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Non-profit Organizations